United States:
CFPB Reports On Trends In Consumer Mortgage Complaints
06 February 2019
Cadwalader, Wickersham & Taft LLP
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In a new Report, the Consumer Financial Protection Bureau
("CFPB") reviewed trends in mortgage complaints during
the last two years. The Report addresses the five most common types
of mortgage complaints, including: (i) "trouble during payment
process," (ii) "struggling to pay mortgage," (iii)
"applying for a mortgage or refinancing an existing
mortgage," (iv) "closing on a mortgage" and (v) a
"problem with a credit report or credit score." Mortgage
consumers also complained about (i) the "conventional home
mortgage" and (ii) the "home equity loan or line of
credit."
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