ARTICLE
6 December 2018

CFPB Ombudsman Highlights Stakeholder Engagement Initiatives

CW
Cadwalader, Wickersham & Taft LLP

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Cadwalader, established in 1792, serves a diverse client base, including many of the world's leading financial institutions, funds and corporations. With offices in the United States and Europe, Cadwalader offers legal representation in antitrust, banking, corporate finance, corporate governance, executive compensation, financial restructuring, intellectual property, litigation, mergers and acquisitions, private equity, private wealth, real estate, regulation, securitization, structured finance, tax and white collar defense.
The Consumer Financial Protection Bureau ("CFPB") Ombudsman detailed the agency's internal engagement and outreach initiatives ...
United States Finance and Banking

The Consumer Financial Protection Bureau ("CFPB") Ombudsman detailed the agency's internal engagement and outreach initiatives in a 2018 Annual Report titled Advocating for Fair Process in Consumer Financial Protection.

The CFPB highlighted the following:

  • outreach focused on stakeholder engagement;
  • engagement at consumer conferences;
  • outreach through a nationwide stakeholder teleconference series;
  • introduction of a leadership "inreach" program; and
  • development of a webinar on the agency's telephone contact center.

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