On June 16, the European Network and Information Security Agency ("ENISA") published its annual report on significant outage incidents in the European electronic communications sector. The incidents are reported by the national regulatory authorities of the EU Member States to ENISA and the European Commission under Article 13 (a) of the 2009/140/EC Framework Directive. The major findings within the report include: (i) mobile internet was the most affected service; (ii) malware caused the longest lasting incidents; and (iii) system failures affected on average more user connections per incident.
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