The Consumer Financial Protection Bureau's (CFPB) exercise of its sweeping authority to prohibit unfair, deceptive, and abusive acts or practices (UDAAP) continues to command the attention of financial institutions and financial services companies regulated by the agency. As promised by CFPB Director Richard Cordray, the CFPB has defined UDAAP primarily through enforcement actions, along with a few agency-issued supervisory findings and guidance bulletins.
To assist regulated and potentially regulated entities in understanding how the CFPB will exercise its UDAAP authority, we have updated our "Know It When You See It" chart listing the specific acts and practices the CFPB has alleged or identified as UDAAP through the end of 2015 and our analysis of the CFPB's UDAAP enforcement activities.
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Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.
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