Carolyn Richmond was quoted in the Restaurant Business Online article "Q&A: The Legal Considerations of No-Tipping Policies." Full text can be found in the February 11, 2015, issue but a synopsis is below.
No-tipping policies are making waves in the restaurant industry. But it's not as simple as just getting rid of tips. There are a number of considerations, legal and otherwise, to take into account as well.
Carolyn D. Richmond addresses some of the questions and concerns surrounding traditional gratuity elimination.
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