The CRTC has initiated
a public proceeding to show cause why certain
telecommunications service providers should not have their
telecommunications services disconnected, in light of their failure
to become members of the agency responsible for handling subscriber
requires that a TSP that provides services within the
scope of the CCTS's mandate must become a member of the
agency (a participating service provider), commencing with the
receipt by the CCTS of an in-scope complaint about that TSP.
Once a TSP is notified by the CCTS of such a complaint, the TSP has
five days to join the agency. Participating service providers
must pay fees to support the work of the CCTS. The fees are
based on a funding formula that takes into account each TSP's
proportional share of Canadian telecommunications revenues, as well
as the number of complaints that it generates.
In its Notice of Consultation, the CRTC indicated that the
telecommunications service providers (TSPs) that are the subject of
the show cause proceeding were repeatedly contacted by both the
CCTS and the Commission to remind them of their obligation to join
the CCTS; however, none of the six companies has apparently
responded to such notifications or otherwise come into
compliance. Interestingly, the CCTS's own website
indicates that it referred 9 companies to the CRTC for enforcement
action, leaving one to speculate whether the other 3 did eventually
respond to CRTC inquiries.
In addition to ordering the disconnection of any
telecommunications services that the respondent TSPs might receive
from other carriers of service providers, the Commission may also
issue a mandatory order against the TSPs in question, requiring
them to comply with their obligations under the Telecommunications Act.
Such an order may be registered with the Federal Court, where it
may be enforced as if it were the Court's own order.
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