A few years ago a man we'll call "Adam" was working on a complex technical solution for a Fortune 500 company. He hit a wall and needed peer support to resolve the issue. So he posted his question on a public tech forum and within 24 hours had the answer to his problem.
Two days later Adam was fired from his job.
When providing background information on his problem in the forum, Adam did not realize he had inadvertently revealed sensitive technical data about his company. Unintentionally, he was giving away key information that could compromise the company's security framework.
When we talk about digital media we often focus on how it helps individuals stay connected, create new networks and share content. Like most useful tools, though, there are also security risks we must consider – and mitigate.
So when using any digital channel (social media sites, blogs, wikis etc.) consider these five tips:
1) Safeguard proprietary information
Always ask yourself if information you're sharing online is proprietary to your company and thus private. Technical blog and information sharing sites are a great resource for collaborating and knowledge sharing. But be aware what you post – even if you are asking for technical assistance. Sensitive information like IP addresses or other technical information could compromise your organization's digital security.
2) Protect your brand
Most people don't PLAN to post embarrassing, unprofessional or sensitive information online, but mistakes can happen. Make sure to both check account privacy settings and review every article, image or video before publishing. Ask yourself how your post could be misconstrued. Adverse posts can directly impact your organization's reputation and there is no taking them back (even deleted posts can still be accessible).
3) Avoid breaches
It's very easy to become a victim of "phishing" (online information theft) and have your computer infected with malware, which in turn could corrupt all other computers in your work network. Often a phishing security breach occurs when a fraudulent email, text or web link is opened. So if you receive a digital message from a questionable source, ask your IT department for guidance before opening.
4) Know your company's security policies
If your company has a digital security policy handbook, read it! It exists for a reason. Understanding the objectives of these policies and procedures will help ensure you don't cause a security breach at your organization. If policies haven't been shared with you, be proactive and ask HR or IT for advice on best practices.
5) Take device protection seriously
Password protecting your work devices may seem obvious, but some of the most common data breaches are the result of unlocked or easy-to-crack employee phones or computers. Make your passwords as complex as possible with upper and lowercase letters as well as numbers and symbols. For registered sites make sure you're changing passwords every 30 to 60 days and storing your passwords list in an encrypted tool.
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
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