Australia: Corrs High Vis: Episode 12 – Partnering through Innovation

This week Corrs High Vis considers how innovative firms are changing the way they partner with clients. Lawyer Meghan Keary talks to Corrs Head of Innovation Graeme Grovum. Corrs High Vis tackles the issues that matter in the construction industry. The podcast series, brought to you by Corrs Construction team, offers analysis and insights to help you make smarter decisions.

Meghan Keary: Commentator

Graeme Grovum: Corrs Chambers Westgarth – Head of Corrs Innovation

MEGHAN KEARY: Hello and welcome to High Vis the Corrs Chambers Westgarth Construction Podcast. My name is Meghan Keary and I am a lawyer in the Construction team. Corrs recently launched its JustOCR product a unique product which scans electronic documents giving them a quality rating and flagging those with poor searchability. The document fills an unmet need in the market helping identify gaps in other party's document collections. In a construction context we are often faced with large volumes of electronic documents that need to be managed and reviewed. I am joined today by Graeme Grovum Head of Corrs Innovation. Graeme was a part of the team that developed this game changing product, welcome Graeme. Graeme can you tell us a little bit more about what drove the development for JustOCR?

GRAEME GROVUM: I sure can. So really we can think about this in two different streams there are two elements to it. First of all there's the time cost equation and then second of all there's our focus on delivering the best possible outcome for clients. Now as background OCR is the process of making an image that contains text searchable so it stands for Optical Character Recognition and litigation and arbitrations frequently require sifting through vast quantities of data in order to identify a small number of relevant documents. Now given the proliferation of data over the last decade the process now requires that we use computer aided searching in order to conduct this work in efficient and proportionate way. So if we think first of all about the time cost equation a number of years ago now we made the decision to move into Amazon Web Services and what that did for us was really opened our eyes up to the possibilities of scale in a true cloud environment. On a second point we recognised a glaring deficiency in a standard approach that most parties adopt when going through a discovery process or arbitration process as it relates to searching documents and that is that most people consider the OCR process to be a binary outcome. So after the processing is complete either the document is not searchable or it is searchable. What we recognised is its very much a scale or a gradient so depending on the quality of the image that you are scanning in the first instance you may end up even after processing with a document that is not very searchable and that's something that we needed to address in order to determine how we could provide the best outcome for our clients. Now what we did is we solved this by creating a technical process for it determining the quality of searchable text. And creating this technology means that we can now identify the black spots in document collections. So those documents that even though they have been made "searchable" still aren't going to respond to your searchers and that's because the text is still poorly OCR'd it's not very searchable.

MEGHAN KEARY: Now are you able to walk us through how this product works perhaps in the context of existing electronic document management products?

GRAEME GROVUM: Absolutely so as the name suggests all we do is OCR just OCR and the process is this you would have a document collection now that might be in a litigation management elevating in any sort of document management database. You would export the PDF's that you would like to have OCR'd and then it's just a matter of drag and drop upload the OCR processing and analysis happens automatically, you're alerted by email as soon as the work is complete, you click the link and go back in and download the work product and as well as the OCR analysis report and that's it. It's very very simple.

MEGHAN KEARY: Fantastic. It will not be a surprise to those in the construction industry that projects and disputes can generate large volumes of documents and this grows as technology in the area develops. What are some of the time and cost benefits that the parties in construction disputes can expect to experience with just OCR?

GRAEME GROVUM: That's a good question. I alluded to this earlier but here's a real world example. When we just moved into AWS we were doing some testing and trying to figure out exactly what was possible within the environment and so I created a test which was taking one and a half million pages to be OCR'd and running that through the system. Now the previous methodology that we used was to use workstations, physical workstations internally and process them that way. One and a half million pages going 24 hours a day would have taken us about six hundred and fifty hours to complete. If we instead decided that we needed to get a bureau engaged in order to do this work for us and we were looking at being about in the area of $30,000.00 in terms of cost that that would incur for the client. Now neither of these are frankly too palatable so we needed to come up with a better way and the initial results that we got with this testing in AWS was that we were able to complete the one and a half million page process and complete it at a price point that was over 80% lower in both instances which is just phenomenal and so the question there was how do we actually now turn this into something that will benefit our clients first and foremost the firm as well but then also the industry more broadly. Now what we did from that was create JustOCR which is kind of the topic at hand here and what we have done is create a standalone service that anyone can come and use to upload their document, do the processing themselves. The price point that we have set it at is about half a cent US per page which is about 50% lower than the low end of the market right now. We are also turning around in about half the time that you would expect if you sent it out to an external provider and on top of that what we are doing is taking the OCR analysis technology that I'd spoke of earlier and we are just including that for free at no extra cost so anyone that comes and uses the services now are also going to be able to identify those blackspots in their collection or and this is a scenario that we've certainly used within Corrs as well analysing the other parties data when they provide it to you and that lets you know if not everything is going to return, the searches that you might expect on the basis that the text isn't as searchable as it should be.

MEGHAN KEARY: So we've spoken about how this assists dispute lawyers but what about those front end lawyers how can this assist in large scale document reviews?

GRAEME GROVUM: The interesting thing about all of this is that OCR is a pretty boring topic for most. It's not something that's, you know, front of mind for most people but the reality is that the ability to search text within a document collection is fundamental to pretty much everything we do as lawyers so whether you are working on a due diligence, whether you are working on an arbitration, whether you are using artificial intelligence like the Beagle's of the world, the Kira's for due diligence, the Luminance's for due diligence each of these technologies requires a searchable collection of data that resides underneath and that's what we are doing we are making sure that people understand the limitations of their data set.

MEGHAN KEARY: Thanks Graeme for giving us some insight into this exciting new software and we look forward to hearing more about how it can benefit in saving time and money on matters with large documents. To our listeners, we hope you will join us again for the next episode of Corrs High Vis.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

Chambers Asia Pacific Awards 2016 Winner – Australia
Client Service Award
Employer of Choice for Gender Equality (WGEA)

To print this article, all you need is to be registered on Mondaq.com.

Click to Login as an existing user or Register so you can print this article.

Authors
 
Some comments from our readers…
“The articles are extremely timely and highly applicable”
“I often find critical information not available elsewhere”
“As in-house counsel, Mondaq’s service is of great value”

Related Topics
 
Related Articles
 
Related Video
Up-coming Events Search
Tools
Print
Font Size:
Translation
Channels
Mondaq on Twitter
 
Register for Access and our Free Biweekly Alert for
This service is completely free. Access 250,000 archived articles from 100+ countries and get a personalised email twice a week covering developments (and yes, our lawyers like to think you’ve read our Disclaimer).
 
Email Address
Company Name
Password
Confirm Password
Position
Mondaq Topics -- Select your Interests
 Accounting
 Anti-trust
 Commercial
 Compliance
 Consumer
 Criminal
 Employment
 Energy
 Environment
 Family
 Finance
 Government
 Healthcare
 Immigration
 Insolvency
 Insurance
 International
 IP
 Law Performance
 Law Practice
 Litigation
 Media & IT
 Privacy
 Real Estate
 Strategy
 Tax
 Technology
 Transport
 Wealth Mgt
Regions
Africa
Asia
Asia Pacific
Australasia
Canada
Caribbean
Europe
European Union
Latin America
Middle East
U.K.
United States
Worldwide Updates
Registration (you must scroll down to set your data preferences)

Mondaq Ltd requires you to register and provide information that personally identifies you, including your content preferences, for three primary purposes (full details of Mondaq’s use of your personal data can be found in our Privacy and Cookies Notice):

  • To allow you to personalize the Mondaq websites you are visiting to show content ("Content") relevant to your interests.
  • To enable features such as password reminder, news alerts, email a colleague, and linking from Mondaq (and its affiliate sites) to your website.
  • To produce demographic feedback for our content providers ("Contributors") who contribute Content for free for your use.

Mondaq hopes that our registered users will support us in maintaining our free to view business model by consenting to our use of your personal data as described below.

Mondaq has a "free to view" business model. Our services are paid for by Contributors in exchange for Mondaq providing them with access to information about who accesses their content. Once personal data is transferred to our Contributors they become a data controller of this personal data. They use it to measure the response that their articles are receiving, as a form of market research. They may also use it to provide Mondaq users with information about their products and services.

Details of each Contributor to which your personal data will be transferred is clearly stated within the Content that you access. For full details of how this Contributor will use your personal data, you should review the Contributor’s own Privacy Notice.

Please indicate your preference below:

Yes, I am happy to support Mondaq in maintaining its free to view business model by agreeing to allow Mondaq to share my personal data with Contributors whose Content I access
No, I do not want Mondaq to share my personal data with Contributors

Also please let us know whether you are happy to receive communications promoting products and services offered by Mondaq:

Yes, I am happy to received promotional communications from Mondaq
No, please do not send me promotional communications from Mondaq
Terms & Conditions

Mondaq.com (the Website) is owned and managed by Mondaq Ltd (Mondaq). Mondaq grants you a non-exclusive, revocable licence to access the Website and associated services, such as the Mondaq News Alerts (Services), subject to and in consideration of your compliance with the following terms and conditions of use (Terms). Your use of the Website and/or Services constitutes your agreement to the Terms. Mondaq may terminate your use of the Website and Services if you are in breach of these Terms or if Mondaq decides to terminate the licence granted hereunder for any reason whatsoever.

Use of www.mondaq.com

To Use Mondaq.com you must be: eighteen (18) years old or over; legally capable of entering into binding contracts; and not in any way prohibited by the applicable law to enter into these Terms in the jurisdiction which you are currently located.

You may use the Website as an unregistered user, however, you are required to register as a user if you wish to read the full text of the Content or to receive the Services.

You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, link, display, or in any way exploit any of the Content, in whole or in part, except as expressly permitted in these Terms or with the prior written consent of Mondaq. You may not use electronic or other means to extract details or information from the Content. Nor shall you extract information about users or Contributors in order to offer them any services or products.

In your use of the Website and/or Services you shall: comply with all applicable laws, regulations, directives and legislations which apply to your Use of the Website and/or Services in whatever country you are physically located including without limitation any and all consumer law, export control laws and regulations; provide to us true, correct and accurate information and promptly inform us in the event that any information that you have provided to us changes or becomes inaccurate; notify Mondaq immediately of any circumstances where you have reason to believe that any Intellectual Property Rights or any other rights of any third party may have been infringed; co-operate with reasonable security or other checks or requests for information made by Mondaq from time to time; and at all times be fully liable for the breach of any of these Terms by a third party using your login details to access the Website and/or Services

however, you shall not: do anything likely to impair, interfere with or damage or cause harm or distress to any persons, or the network; do anything that will infringe any Intellectual Property Rights or other rights of Mondaq or any third party; or use the Website, Services and/or Content otherwise than in accordance with these Terms; use any trade marks or service marks of Mondaq or the Contributors, or do anything which may be seen to take unfair advantage of the reputation and goodwill of Mondaq or the Contributors, or the Website, Services and/or Content.

Mondaq reserves the right, in its sole discretion, to take any action that it deems necessary and appropriate in the event it considers that there is a breach or threatened breach of the Terms.

Mondaq’s Rights and Obligations

Unless otherwise expressly set out to the contrary, nothing in these Terms shall serve to transfer from Mondaq to you, any Intellectual Property Rights owned by and/or licensed to Mondaq and all rights, title and interest in and to such Intellectual Property Rights will remain exclusively with Mondaq and/or its licensors.

Mondaq shall use its reasonable endeavours to make the Website and Services available to you at all times, but we cannot guarantee an uninterrupted and fault free service.

Mondaq reserves the right to make changes to the services and/or the Website or part thereof, from time to time, and we may add, remove, modify and/or vary any elements of features and functionalities of the Website or the services.

Mondaq also reserves the right from time to time to monitor your Use of the Website and/or services.

Disclaimer

The Content is general information only. It is not intended to constitute legal advice or seek to be the complete and comprehensive statement of the law, nor is it intended to address your specific requirements or provide advice on which reliance should be placed. Mondaq and/or its Contributors and other suppliers make no representations about the suitability of the information contained in the Content for any purpose. All Content provided "as is" without warranty of any kind. Mondaq and/or its Contributors and other suppliers hereby exclude and disclaim all representations, warranties or guarantees with regard to the Content, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. To the maximum extent permitted by law, Mondaq expressly excludes all representations, warranties, obligations, and liabilities arising out of or in connection with all Content. In no event shall Mondaq and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use of the Content or performance of Mondaq’s Services.

General

Mondaq may alter or amend these Terms by amending them on the Website. By continuing to Use the Services and/or the Website after such amendment, you will be deemed to have accepted any amendment to these Terms.

These Terms shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute which may arise out of or in connection with these Terms. If you live outside the United Kingdom, English law shall apply only to the extent that English law shall not deprive you of any legal protection accorded in accordance with the law of the place where you are habitually resident ("Local Law"). In the event English law deprives you of any legal protection which is accorded to you under Local Law, then these terms shall be governed by Local Law and any dispute or claim arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts where you are habitually resident.

You may print and keep a copy of these Terms, which form the entire agreement between you and Mondaq and supersede any other communications or advertising in respect of the Service and/or the Website.

No delay in exercising or non-exercise by you and/or Mondaq of any of its rights under or in connection with these Terms shall operate as a waiver or release of each of your or Mondaq’s right. Rather, any such waiver or release must be specifically granted in writing signed by the party granting it.

If any part of these Terms is held unenforceable, that part shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties, and the Terms shall continue in full force and effect.

Mondaq shall not incur any liability to you on account of any loss or damage resulting from any delay or failure to perform all or any part of these Terms if such delay or failure is caused, in whole or in part, by events, occurrences, or causes beyond the control of Mondaq. Such events, occurrences or causes will include, without limitation, acts of God, strikes, lockouts, server and network failure, riots, acts of war, earthquakes, fire and explosions.

By clicking Register you state you have read and agree to our Terms and Conditions