Fantastic Furniture - failure to comply with labelling standard
Those little Styrofoam balls in your beanbag are comfy but,
according to the ACCC, deadlier than a rattle snake. Not so bad as
to be illegal, but they can't be sold without a label warning
about the choking hazard.
Fantastic Furniture, along with Spotlight and Smash Enterprises,
have been supplying bean bag covers without the required warning
This was particularly bad for Fantastic Furniture because, after
supplying defective bunk beds back in 2008, it had promised the
ACCC it would be very very good for the next 3 years.
That was all just a beanbag too far, and resulted in a $300,000
fine. Not so fantastic.
"Yellow Pages" directory scam - $2.7 million
The Federal Court has slammed two overseas companies with a
whopping $2.7 million fine for masquerading as Sensis Pty Ltd
Yellow Pages®; you know, the one where your fingers and not
your feet do the walking.
Yellow Page Marketing BV and Yellow Publishing Limited sent
thousands of Australian businesses misleading faxes and invoices in
an attempt to obtain subscriptions to their online business
directories. The faxes used the words 'Yellow Page' and
contained a 'Walking Fingers' logo. Pretty obvious. Pretty
unlikely they'll be paying up either.
Japan Airlines - price fixing - $5.5 million
A few years back, a large number of international airlines got
caught price fixing on their cargo flights. How embarrassment. The
ACCC is still feeding off the remains of the slaughter.
The Federal Court has just ordered Japan Airlines to pay a $5.5
million penalty for its part in the wink and nod pricing
agreements. Qantas and British Airways copped $20 million and $5
million penalties respectively back in 2008 from the same cartel
bust. Prosecutions against Singapore Airlines, Cathay Pacific,
Emirates, Korean Airlines, Air New Zealand and Thai Airways
We're advocating a boycott of the warm hand towels and
complimentary peanuts in disgust.
If you buy a computer, you are entitled to assume that it is of
acceptable quality and fit for its purpose. If the computer is
neither of these things or is faulty, you have the right to a
refund. This is your statutory right, no matter what your contract
MSY Technology, which sells computers and other electronic
goods, tried a different tack. It variously told customers they
didn't have any statutory rights, or, if they did, they were
about as effective as an inflatable dartboard. It's a common
problem, because punters generally are easily confused about the
difference between manufacturers' warranties and statutory
warranties. We're confused too, it's all a bit messy. But
the ACCC has been cracking down hard on this issue of late.
Consequently, MSY Technology got fined $203,500 and had to run
corrective advertising to put its customers right.
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quite proud of it really.
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In some cases these fees or surcharges are higher than what a bank charges to these merchants for use of the system.
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