The Australian Government recently made changes to the National
Do Not Call Register (DNCR), set up under the
Do Not Call Register Act 2006 (Cth), to extend the scope
of its operations. However, the extension was not as far reaching
as originally proposed, and does not cover business telephone
The DNCR is a database managed by the Australian
telecommunications regulator, where telephone numbers can be listed
to avoid receiving unsolicited telemarketing calls. The protection
covers telemarketing calls from within Australia and overseas. In
general, it is an offence for an organisation to place an
unsolicited call to a number on the DNCR.
Before the recent changes, only private fixed line and mobile
telephone numbers could be registered. A number must also be
re-registered every three years. In May 2010 the DNCR was amended
extending the registration period to five years
allowing government bodies and emergency services to register
their numbers, and,/li>
allowing fax numbers (both business and personal) to be
The second and third changes extend the operation of the DNCR,
and are considered desirable to avoid the situation where unwanted
telemarketing calls divert emergency or government resources, and
to reduce unwanted marketing faxes impacting on business
The original plan to extend the DNCR to business telephone
numbers has been withdrawn, following lobbying from small business
and marketing industry lobby groups. In particular, there were
concerns that extending the DNCR to cover business telephone
numbers may impede legitimate business communications. However, the
Minister for Telecommunications has indicated that this issue may
be revisited in the future.
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.
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