ARTICLE
22 February 2018

Are Your Influencer's Engagement Numbers Real?

FK
Frankfurt Kurnit Klein & Selz

Contributor

Frankfurt Kurnit provides high quality legal services to clients in many industries and disciplines worldwide. With leading practices in entertainment, advertising, IP, technology, litigation, corporate, estate planning, charitable organizations, professional responsibility and other areas — Frankfurt Kurnit helps clients face challenging legal issues and meet their goals with efficient solutions.
Influencers are without a doubt an important part of the marketing mix for brands today. One of the primary ways that brands judge whether influencer campaigns are successful is to measure ...
United States Media, Telecoms, IT, Entertainment

Influencers are without a doubt an important part of the marketing mix for brands today.  One of the primary ways that brands judge whether influencer campaigns are successful is to measure the level of engagement with sponsored posts.  Questions are being raised, however, about whether those engagement numbers are always real.

Here are some of the questions to ask when you're considering whether your influencer's enagement numbers are what they appear to be: 

  1.  Are "likes" the result of bots?
  2.  Is your influencer working with a network of influencers to engage with each other's posts in order to boost their engagement numbers?
  3.  Is influencer engagement the result of organic interaction with users or as a result of sponsored posts? 
  4.  Are influencer networks paying users to engage with their influencers' posts? 
  5. Are influencer networks causing posts to be shared by unrelated influencers that generate "likes" but don't necessary generate likes from your target audience? 

Here are a few things you can start to do to battle influencer fraud.  Do some due diligence on the influencers and influencer networks that you're working with.  You can also include provisions in influencer contracts that define what are acceptable types of engagement.  Finally, consider auditing or spot checking influencer engagements to verify whether numbers are real. 

* * *

Influencer marketing fraud is a known problem.

https://digiday.com/marketing/chasing-scale-instagram-influencer-networks-cut-corners/

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

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