The Success Hub provides around the clock, on-demand access to key resources. From project discipline expertise to technology evangelists, through a robust web-based ticketing and knowledgebase system, Success Hub supports long-term success in delivering projects and enterprise transformations. This service provides timely responses to requests by tracking them from submission to resolution, with accurate routing to appropriate resources and including a Service Level Agreement to ensure successful outcomes.
Success Hub Technology Highlights
- Multi-channel support platform to get in touch with our experts
- Integration with most leading IT support systems (ServiceNow, Jira, Zendesk, and others)
- Unlimited 24/7 monitoring of requests
- Powerful reporting capabilities to ensure Service Level Agreements are met
How Success Hub Enables Your Success
Success Hub puts successful project delivery where it should be – the top priority. On-demand, timely answers to resolve business challenges will maximize your organization's ROI on projects and ensure that all expected business objectives are fully realized.
The Success Hub provides:
- Accelerated adoption of new processes/technology by the user base maximizes your organization's ROI, ensuring that all expected business objectives are fully realized
- Flexible and customizable commercial models based on your needs
- Timely solutions to business challenges on a day-to-day basis
- Identification of gaps in capabilities from people to process to technology and data
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