Europe: Consumer Protection

Switzerland's Consumer Products & Retail sectors face profound structural challenges from changing consumer behaviors, new technologies, and environmental pressures.

This is an interview dated 7 December 2023 with Frédéric Montagnon (co-founder of Arianee) published in Luxus+, which prompted me to learn more about the Digital Product Passport (“DPP”)...

Die europäische Richtlinie 2023/2673 legt neue Rahmenbedingungen für Online-Händler fest, die von den EU-Mitgliedstaaten bis zum 19. Juni 2026 in nationales Recht umzusetzen sind.

Explore the evolving legal landscape of artificial intelligence and cybersecurity through expert analysis of regulatory frameworks. HAAS Avocats presents comprehensive discussions on AI deployment...

The Financial Conduct Authority's (FCA) consultation reflects the ongoing governmental and regulatory push to encourage wider retail participation in private and public capital markets and the benefits of seeking higher financial returns over pure cash savings.

The ASA ruled that Pets Corner's Pet Food Expert website misled consumers by claiming to be "100% unbiased" while failing to adequately disclose its ownership by a pet food retailer with commercial interests in the products it compared.

The Central Bank of Ireland has published findings from its thematic assessment of compliance functions within MiFID investment firms, revealing both strengths and critical gaps in how firms manage regulatory obligations. The assessment examined firms' adherence to compliance requirements, monitoring processes, and board reporting practices, identifying specific areas where improvements are urgently needed. Firms are now expected to conduct self-assessments and address identified deficiencies promptly.

The UK government has announced significant reforms to the Consumer Credit Act 1974, scrapping the phase two consultation and moving forward with changes that will remove automatic unenforceability sanctions while shifting many prescriptive requirements from statute to FCA rules.

Starting September 2026, EU businesses selling goods to consumers must display two new mandatory notices at point of sale: a standardized legal guarantee notice and the GARAN label for products with extended durability guarantees. The challenge lies not in the content itself, but in implementing these requirements across diverse sales channels, product catalogues, and distribution networks.

Starting September 2026, EU businesses selling goods to consumers must display two new mandatory notices at point of sale: a standardized legal guarantee notice and the GARAN label for products with extended durability guarantees. The challenge lies not in the content itself, but in implementing these requirements across diverse sales channels, product catalogues, and distribution networks.

Turkey's Product Safety and Technical Regulations Law No. 7223 establishes a comprehensive liability framework for all economic operators in the dietary supplement sector, from importers and distributors to authorized representatives.

The EU AI Act introduces a comprehensive AI literacy obligation requiring organizations to ensure their staff possess adequate skills and knowledge for informed AI system use.