Worldwide: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
AMC Faces Class Action Over Hidden ​“Convenience Fees”
A Pennsylvania moviegoer has filed a class action lawsuit against AMC Theatres, alleging the company engages in deceptive pricing practices by adding mandatory convenience fees late in the online ticket purchase process. The case highlights the growing tension between state-by-state compliance approaches and uniform pricing transparency standards, with potential implications for how companies handle fee disclosures across different jurisdictions.
United States Consumer
KD
Kelley Drye & Warren LLP
Podcast
State Telemarketing Update - What To Know About Changes Coming In Pennsylvania (Podcast)
Pennsylvania is poised to introduce significant changes to its telemarketing compliance requirements that will impact companies making marketing calls and their vendor partners. With states increasingly implementing their own consumer protection standards, businesses must evaluate their calling practices, consent procedures, and vendor oversight strategies. This episode examines what these regulatory developments mean for companies that cannot rely on uniform federal standards alone.
United States Consumer
KD
Kelley Drye & Warren LLP
Article
SILENCE IS EXPENSIVE: Pro Se Plaintiff Brandon Callier Scores $23K Default Judgment Against Cloud Funding And Its Owner
Pro se plaintiff Brandon Callier won a $23,405 default judgment against Cloud City Commercial Capital and its owner Rodney Salazar for TCPA violations and Texas Business and Commerce Code infractions stemming from unsolicited telemarketing calls. The Western District of Texas found both the company and its sole officer personally liable after they failed to respond to the lawsuit, demonstrating the severe financial consequences of ignoring TCPA litigation.
United States Consumer
Troutman Amin LLP
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Article
AMC Faces Class Action Over Hidden ​“Convenience Fees”
A Pennsylvania moviegoer has filed a class action lawsuit against AMC Theatres, alleging the company engages in deceptive pricing practices by adding mandatory convenience fees late in the online ticket purchase process. The case highlights the growing tension between state-by-state compliance approaches and uniform pricing transparency standards, with potential implications for how companies handle fee disclosures across different jurisdictions.
United States Consumer
KD
Kelley Drye & Warren LLP
Podcast
State Telemarketing Update - What To Know About Changes Coming In Pennsylvania (Podcast)
Pennsylvania is poised to introduce significant changes to its telemarketing compliance requirements that will impact companies making marketing calls and their vendor partners. With states increasingly implementing their own consumer protection standards, businesses must evaluate their calling practices, consent procedures, and vendor oversight strategies. This episode examines what these regulatory developments mean for companies that cannot rely on uniform federal standards alone.
United States Consumer
KD
Kelley Drye & Warren LLP
Article
NAD Says A Disclosure Can't Fix A Misleading Product Demonstration
When Dreame Technology advertised hair styling products claiming to dry shoulder-length hair in two minutes while showing models with much longer hair, competitor Dyson challenged the messaging at the National Advertising Division. The case explores how visual imagery in advertising can communicate claims beyond express statements, and why disclaimers cannot cure fundamentally misleading messages conveyed through powerful visuals.
United States Consumer
GA
Global Advertising Lawyers Alliance (GALA)
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Article
AMC Faces Class Action Over Hidden ​“Convenience Fees”
A Pennsylvania moviegoer has filed a class action lawsuit against AMC Theatres, alleging the company engages in deceptive pricing practices by adding mandatory convenience fees late in the online ticket purchase process. The case highlights the growing tension between state-by-state compliance approaches and uniform pricing transparency standards, with potential implications for how companies handle fee disclosures across different jurisdictions.
United States Consumer
KD
Kelley Drye & Warren LLP
Podcast
State Telemarketing Update - What To Know About Changes Coming In Pennsylvania (Podcast)
Pennsylvania is poised to introduce significant changes to its telemarketing compliance requirements that will impact companies making marketing calls and their vendor partners. With states increasingly implementing their own consumer protection standards, businesses must evaluate their calling practices, consent procedures, and vendor oversight strategies. This episode examines what these regulatory developments mean for companies that cannot rely on uniform federal standards alone.
United States Consumer
KD
Kelley Drye & Warren LLP
See more
Article
Colorado AG Sues FinTech Company For Alleged Lending Violations
Colorado's Attorney General has filed a lawsuit against a fintech company offering earned wage access products, claiming the service operates as an unlicensed high-cost lending program. The complaint alleges violations of state consumer credit laws and deceptive practices related to mandatory "tips" that function as finance charges. State regulators are seeking injunctive relief, restitution, and civil penalties.
United States Finance
GP
Goodwin Procter LLP
Article
Federal Agencies Rescind 2022 Special Purpose Credit Program Guidance
Seven federal agencies have rescinded their 2022 guidance on Special Purpose Credit Programs under the Equal Credit Opportunity Act, stating that creditors can no longer rely on prior interpretations that encouraged such programs. The agencies emphasized that SPCPs must now strictly comply with ECOA, Regulation B, and the Fair Housing Act, marking a significant shift in federal fair-lending policy. This action follows related withdrawals by HUD and the CFPB, signaling a broader federal retreat from guidance
United States Finance
SM
Sheppard, Mullin, Richter & Hampton LLP
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Article
CFPB Ends Publication Of Consumer Complaint Narratives And Data Visualizations
The Consumer Financial Protection Bureau has announced it will stop publishing consumer complaint narratives and data visualizations in its public database, marking a significant shift in how the agency shares complaint information. The Bureau cites concerns about unverified allegations, potential for misleading information, and unnecessary reputational harm to companies as key reasons for this policy change.
United States Consumer
BS
Ballard Spahr LLP
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