The spread of coronavirus (COVID-19) has resulted in an unprecedented disruption to businesses globally. The situation is dynamic and changing daily. The following consolidated list explains how the Security Risk Management (SRM) practice of Kroll, a division of Duff & Phelps can assist firms globally in the immediate to long-term future with business operations impacted by COVID-19. Guidance on which level of support your business might need will be taken into consideration dependent upon the status of outbreak in your region.

Immediate and Short-Term Support

Medium-Term Support

  • Provide restructuring support to companies that will face challenging circumstances to minimize business disruption.
  • Assist in the development of a threat management program to receive, investigate, assess, collate, mitigate and track potential issues involving disgruntled current and former employees, investors, subcontractors, etc.
    • Provide operational security services (i.e. residential security, executive protection, protective surveillance, etc.) and threat management services for executives and business leaders as needed following the delivery of personally impactful information (i.e. income cuts, downsizing, office closure, bankruptcy, etc.). Continued in perpetuity as needed.

Long-Term Support

  • Assist the organization in evaluating their COVID-19 response and protocols to address any identified shortfalls. Assess other business continuity and crisis management capabilities (i.e. civil unrest, criminal targeting, terrorism, natural disaster, etc.) to mitigate future business impact.
  • Provide "change management" consulting to assist businesses with new operating security norms, and crisis and threat management.
  • Help to develop a well-documented and staffed crisis management team. Provide and conduct training and tabletop exercises.
  • Conduct security assessments of sites and facilities with an emphasis on security operations, systems, and policies and procedures taking into account the new norms as it relates to health screenings.

View our resource center for our additional guidance.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.