Consumer Protection Law and Regulations

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
UK Government Publishes Draft Guidance And Regulations For New Subscription Contract Rules
The UK government has released draft guidance and regulations for a new subscription contract regime that will fundamentally change how businesses manage consumer subscriptions from January 2027. The rules aim to eliminate "subscription traps" by imposing strict requirements on pre-contract information, reminder notices, cancellation mechanisms, and refund rights.
United Kingdom Consumer
LS
Lewis Silkin
Article
False Urgency, Hidden Fees And Real Fines: Lessons From The CMA's Latest Enforcement Action
The Competition and Markets Authority has imposed six million pounds in fines against three businesses for misleading sales tactics, including fake time-limited offers and hidden fees. These enforcement actions demonstrate the regulator's increasingly robust approach under the Digital Markets, Competition and Consumers Act 2024, signaling heightened scrutiny for businesses employing questionable promotional practices.
United Kingdom Consumer
AL
Ashfords LLP
Article
Will Great Britain Follow The EU With Reform Of Product Liability Law?
The Law Commission has published its consultation on reforming UK product liability law, proposing significant changes including expanded definitions of products to cover AI and software, new liability frameworks for digital platforms, and revised defect determination principles. The consultation invites responses to 62 questions and runs until January 2027, with provisional proposals that could fundamentally reshape how product liability operates in Great Britain's post-Brexit legal landscape.
United Kingdom Consumer
AP
Arnold & Porter
Article
When It’s Not Fair, It’s Not Time-barred: Berry V Black Horse
A county court ruling challenges the conventional understanding of limitation periods in consumer credit claims, finding that sections 140A-C of the Consumer Credit Act 1974 may not be subject to statutory time limits at all. Drawing parallels with the Supreme Court's decision on unfair prejudice petitions, the judgment suggests that unfair relationship claims address a 'state of affairs' rather than a breach of duty, potentially opening the door to historic consumer credit litigation. The decision carries
United Kingdom Consumer
PS
Penningtons Manches Cooper LLP
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Article
False Urgency, Hidden Fees And Real Fines: Lessons From The CMA's Latest Enforcement Action
The Competition and Markets Authority has imposed six million pounds in fines against three businesses for misleading sales tactics, including fake time-limited offers and hidden fees. These enforcement actions demonstrate the regulator's increasingly robust approach under the Digital Markets, Competition and Consumers Act 2024, signaling heightened scrutiny for businesses employing questionable promotional practices.
United Kingdom Consumer
AL
Ashfords LLP
Article
New EU Green Claims Rules Are Now Live: What Brands Must Do About Old Stock
The European Union's Empowering Consumers for the Green Transition Directive took effect on 27 September 2026, leaving many brands with old stock carrying environmental claims that may no longer comply with the new rules. The EU's Consumer Protection Cooperation Network has issued guidance clarifying how national authorities will approach products, packaging, and marketing materials that remain in circulation, confirming that businesses must comply from the application date with only limited exceptions
European Union Consumer
KG
K&L Gates LLP
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Article
Why CAP Code Rule 1.3 Matters: Social Responsibility In Advertising
The ASA's recent Jaded London ruling demonstrates that advertisers can breach CAP Code Rule 1.3 through lifestyle imagery and creative choices alone, even without express harmful claims. This analysis examines how the rule operates, what businesses need to consider when reviewing campaign materials, and why social responsibility assessments should extend beyond headline copy to encompass the entire creative execution.
United Kingdom Consumer
TLT
Article
ICO Executes Search Warrants To Combat Nuisance Marketing Linked To Car Finance Mis-selling Claims
The Information Commissioner's Office has executed search warrants across the UK targeting businesses suspected of sending 170 million unlawful marketing text messages related to car finance mis-selling claims. This enforcement action, part of a joint regulatory task force investigation, signals heightened scrutiny of direct marketing practices and raises critical compliance questions for businesses relying on electronic communications to generate leads.
United Kingdom Media & IT
FL
Freeths LLP
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Article
Freedom Of Speech In Higher Education: Emerging Challenges And Priorities
Senior figures from leading universities and colleges joined legal experts to examine the practical challenges institutions face when balancing freedom of speech with competing legal obligations. The discussion explored how universities navigate controversial speakers, student events, and institutional responsibility amid an evolving regulatory landscape that has left many grappling with uncertainty despite growing guidance.
United Kingdom Government
PS
Penningtons Manches Cooper LLP
Article
Credit Control In Higher Education: Practical Strategies For Managing Student And Commercial Debt
Higher education institutions are under increasing financial pressure, making effective credit control more critical than ever. This article examines the strategic importance of debt recovery in universities and colleges, exploring the balance between robust financial processes and the unique challenges of managing student debt alongside commercial obligations. Discover practical strategies for strengthening cash flow, improving collection rates, and building financially resilient institutions.
United Kingdom Accounting
SM
Shakespeare Martineau
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Article
Around 1,700 Customers Affected By Possible Breaches Of Contract Reveals Consumer And Markets Authority’s New Heating Oil Market Study
The Competition and Markets Authority's recent study into the UK heating oil market reveals critical gaps in consumer protection for 1.5 million households who depend on this essential fuel. When Middle East conflict caused retail prices to surge 92% in early 2026, vulnerable customers faced bills hundreds of pounds higher with limited recourse. The CMA's findings expose how unregulated markets leave consumers exposed during crises and what businesses must understand about regulatory scrutiny.
United Kingdom Anti-trust
HCR Law
Article
UK Government Publishes Draft Guidance And Regulations For New Subscription Contract Rules
The UK government has released draft guidance and regulations for a new subscription contract regime that will fundamentally change how businesses manage consumer subscriptions from January 2027. The rules aim to eliminate "subscription traps" by imposing strict requirements on pre-contract information, reminder notices, cancellation mechanisms, and refund rights.
United Kingdom Consumer
LS
Lewis Silkin
Podcast
The Adlaw Insights Podcast With Brinsley & Geraint: Subscriptions Fast Tracked, The LHF Ad Ban In Action And The Latest On Green Claims
Geraint Lloyd-Taylor and Brinsley Dresden explore the accelerated implementation of the DMCCA subscription regime, examining recent advertising rulings for less healthy foods and the evolving landscape of environmental marketing claims. The discussion provides actionable guidance for businesses navigating these regulatory changes.
United Kingdom Media & IT
LS
Lewis Silkin
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