ARTICLE
10 August 2017

Alternative Consumer Dispute Resolution

MK
Michael Kyprianou Law Firm

Contributor

The firm, based in Cyprus, has an international presence. Its services include Dispute Resolution, Property, Shipping, Immigration, Commercial and Corporate Law. It is highly ranked by leading legal directories, including Legal500 and Chambers and regularly receives accolades from the Cyprus Government and international bodies, in recognition of its excellent service and commitment to the values of integrity, efficiency and professionalism.
The House of Representatives, for the purpose of alignment with the European Union Act, Directive 2013/11 / EU, voted on the Alternative Dispute Resolution Law of 2017.
Cyprus Litigation, Mediation & Arbitration

The House of Representatives, for the purpose of alignment with the European Union Act, Directive 2013/11 / EU, voted on the Alternative Dispute Resolution Law of 2017.

This law will apply to out-of-court settlements of domestic and cross-border disputes concerning contractual obligations arising from sales or service contracts between a trader operating in the Republic and a consumer residing in the Republic or a Member State of the European Union.

This law will not apply, inter alia, in the following cases:

  • proceedings in consumer complaints investigated through the operational systems of the trader
  • in differences between traders- in direct negotiations between a consumer and a trader
  • in proceedings of trader-to-consumer.

According to the law, the ADR entity will offer dispute resolution services and propose or impose a solution or bring the parties together, with a view to finding an amicable solution between them.

From the date that this law is brought into force, the Law on the Out-of-Court Settlement of Consumer Claims with their Referral to Arbitration (2015) is abolished.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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