One of the Tax Department's main priorities is to streamline and modernise its processes and make it more convenient for taxpayers to deal with the department by facilitating the electronic submission of tax returns and payments, thus removing the need to visit a tax office.

The electronic submission of income tax and value added tax returns is now mandatory and the department is undertaking a large-scale public information programme to help taxpayers make the change.

In time for the first self-assessment payments in respect of income tax for 2018, which are due before the end of July 2018, the Tax Department has announced that it has reorganised and upgraded its content on the JCCsmart online payments portal to make it more user friendly and facilitate online payment.

Tax payments which do not include interest or penalties can be made only via the JCCsmart website. Only late payments, payments of revised self-assessments and payments of capital gains tax can be made at tax offices.

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