Answer ... In case of a labour dispute with the employer, an employee may first try to file a complaint with the Department of Labour Protection and Welfare. Usually, Department of Labour Protection and Welfare officials will act as a mediator and try to resolve the dispute amicably. If this fails and if the employer is at fault, these officials also have legal authority to order the employer to rectify the circumstances. If the employer disagrees with the Department of Labour Protection and Welfare’s order, it may challenge the order before the labour courts, which are specialised courts with exclusive authority to adjudicate on labour disputes in Thailand.
Alternatively, employees may also bring labour disputes directly before the labour courts.
Answer ... The labour courts usually try to convince the parties to settle the case amicably, without witness hearings. A third party may be appointed by the labour courts to mediate in this process.
If the parties fail to settle the case amicably, the labour court will proceed to a full trial with witness hearings and then render a judgment.
A party which is dissatisfied with the labour court’s judgment may appeal to the specialised appeal court.
Labour court cases may take several months to several years to reach their final conclusion.