91 per cent of the 8,800 members of the British Airlines
Stewards and Stewardesses Association have voted to take industrial
action against their employer British Airways. Holidaymakers will
be relieved to know that there are no current plans for the
workforce to strike. However, there is a real dispute about the
introduction of a new performance management system for employees,
which aims to give instant feedback on performance from passengers
and colleagues. The union alleges that crews are receiving negative
feedback for situations that are not their fault such as glitches
in the entertainment system or air-conditioning. The union also
believes that British Airways is conspiring to make future job
losses on the back of this new scheme. British Airways does not
accept these claims and believes this type of management system is
common in many industries. The union has decided that the
industrial action will involve cabin crews refusing to engage with
the new performance management system and refusing to sign off on
feedback forms. Regardless of whether this performance management
system is appropriate or not, it is clear that effective
performance management tools are critical to successful businesses.
Evidence of performance management actions such as appraisal forms
and performance improvement plans are essential if an employer
wishes to justify taking disciplinary action such as capability
warnings and potentially even dismissal against an employee for
Dentons is the world's first polycentric global law firm. A
top 20 firm on the Acritas 2015 Global Elite Brand Index, the Firm
is committed to challenging the status quo in delivering consistent
and uncompromising quality and value in new and inventive ways.
Driven to provide clients a competitive edge, and connected to the
communities where its clients want to do business, Dentons knows
that understanding local cultures is crucial to successfully
completing a deal, resolving a dispute or solving a business
challenge. Now the world's largest law firm, Dentons'
global team builds agile, tailored solutions to meet the local,
national and global needs of private and public clients of any size
in more than 125 locations serving 50-plus countries.
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.
To print this article, all you need is to be registered on Mondaq.com.
Click to Login as an existing user or Register so you can print this article.
The seminar will take place on 31 March 2017. It aims to provide German companies with an overview of the latest developments in relation to insurance coverage, banking transactions and legal aspects of doing business with Iran.
The employment landscape is one that is constantly shifting. Employers who fail to keep up with the changes do so at their peril.
We are pleased to invite you to this seminar, designed to help in-house counsel and HR practitioners get to grips with key recent and forthcoming developments in employment, pensions and immigration law and practice and what they mean for your workforce.
In SSE Generation Limited v Hochtief Solutions AG and another decided on 21st December 2016, the Court of Session in Scotland considered a contractor's potential design liability under the NEC Form of Contract.
Case law concerning the Agency Worker Regulations remains limited. We recently advised a recruitment business involved in a dispute with a "temp" and a hirer regarding who was liable for an alleged breach of AWR Regulation 5.
Register for Access and our Free Biweekly Alert for
This service is completely free. Access 250,000 archived articles from 100+ countries and get a personalised email twice a week covering developments (and yes, our lawyers like to think you’ve read our Disclaimer).