We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy. Learn more here.Close Me
Healthcomplaints.ie is a new one stop shop for complaint
information. Chaired by the Office of the Ombudsman, the website
was developed by a number of organisations on a voluntary basis,
including the HSE, HIQA and the Medical Council.
Through the website, http://www.healthcomplaints.ie/, members of
the public and whistleblowers will be provided with guidance and
information on how to complain about private or public health and
social care services. The website invites both public and private
patients to complain locally in the first instance to the relevant
service provider. Public patients who are unhappy with the local
response are urged to request a HSE review and/or make a complaint
to the Ombudsman. Both public and private patients are urged to
contact a regulator such as the Medical Council, the Irish
Medicines Board or HIQA, if they feel their complaint has not been
dealt with sufficiently. Finally, if a complaint is particularly
serious, patients are advised to obtain legal advice.
When the office of the Ombudsman decided to make it easier for
members of the public to make a health related complaint, research
published by HIQA revealed that at least eight in ten people who
had a complaint, did not know who they could complain to. Half of
those questioned said they were too intimidated to complain. The
Ombudsman, Ms Emily O'Reilly said the aim of the initiative is
to empower people and to provide them with the information and
support they need to come forward and complain. Ms O'Reilly
added "It is through learning from our mistakes that
improvements can be made and patientscan receive safer better
care". 1
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.
To print this article, all you need is to be registered on Mondaq.com.
Click to Login as an existing user or Register so you can print this article.
Under the NHS reforms, CCGs now have responsibility for commissioning healthcare services to meet the reasonable needs of the persons for whom they are responsible.
The main purpose of this brief information note is to indicate the regulations of healthcare services and health insurances available for foreigners in Turkey
Leaders from some of the South West’s biggest and most successful industries have come together to draw a road map to the region becoming Britain’s agri-food sector ‘centre of excellence’.
Parallel to the harmonisation process of Turkish legislation with European Union law, the legal environment regarding veterinary products is also evolving in Turkey.
There have been specific rules governing the promotion of medicinal products in Turkey since the beginning of the 90’s.
Some comments from our readers… “The articles are extremely timely and highly applicable” “I often find critical information not available elsewhere” “As in-house counsel, Mondaq’s service is of great value”
