On September 26, 2019, the International Organization of Securities Commissions (IOSCO) released its report (the "Report") setting out the findings of its review on the consistency of implementation by 29 IOSCO members in 28 jurisdictions of the nine suitability principles (the "Principles") aimed at preventing the mis-selling of complex financial products under IOSCO's Suitability Requirements With Respect to the Distribution of Complex Financial Products report, which was published in 2013 (the "2013 Report").

For purposes of the review, "complex financial products" refers to financial products with terms, features and risks that are not reasonably likely to be understood by a retail customer because of their complex structure, and which may be difficult to value.

Section 4 of the Report includes a table providing IOSCO's ratings for each participating jurisdiction with respect to their consistency of implementation of the Principles. Although only five jurisdictions earned ratings of "Fully Consistent" across all nine Principles, IOSCO determined that the majority of the jurisdictions implemented the Principles in manners generally consistent with the Principles.

Other key findings and observations in the Report include:

  • 19 out of 28 jurisdictions require intermediaries to distinguish between complex and non-complex products, including by defining the products and product attributes that are complex, defining specific products that are non-complex, and providing guidance on product complexity in lieu of codified standards. Definitions used by developing jurisdictions varied the most from the 2013 Report, which IOSCO posited may be a reflection of the current state of market development and investor sophistication in those jurisdictions. Definitions of complexity appear to correlate to levels of market development, which, in turn, appear to correlate to robustness of suitability frameworks in those jurisdictions.
  • The majority of jurisdictions were either "fully consistent" or "broadly consistent" in implementing the Principles to distinguish retail customers from non-retail based on their ability to understand the risks associated with financial products and to make independent investment decisions, and in implementing an overarching duty of care with respect to intermediaries' conduct towards customers. However, the practices of most jurisdictions did not consider the complexity and riskiness of different products, which is inherent to the Principles.
  • All but two of the jurisdictions have specific product disclosure regimes prescribing the basic level of disclosure needed for customers to make an informed decision regarding a financial product, such as the features, risks and costs (rather than just merely providing access to such information).
  • Jurisdictions operating under European regimes and complying with the Markets In Financial Instruments Directive ("MiFID II") especially had strong approaches to compliance and suitability assessments in line with certain Principles.
  • FinTech development with respect to digital advisors and online platforms has created new suitability-related challenges.

The full report is available here.


Originally published in REVERSEinquiries: Volume 2, Issue 10.
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Originally published November 05 2019

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