Carolyn Richmond was featured in The New York Post article, "Surcharging may become the new tipping in NYC." Full text can be found in the November 13, 2015, issue, but a synopsis is below.
A growing number of restaurants are looking to take tipping out of diners' hands as early as January 1 and replace it with a 20 to 30 percent surcharge to help pay for rising wages and health care costs. However, including surcharges in bills at restaurants is currently illegal in New York City.
"I get several calls a week from restaurant owners who want to add a surcharge," said Carolyn Richmond. "But I have to tell them it's not allowed."
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