This blog was originally posted for SHRM Blog. To view the original posting, please click here.
We all know the importance of recognition and appreciation. In this context, some people say "you're the best."
Words matter and these words are troublesome for a few reasons. First and foremost: how is the recipient to respond?
If you say nothing, either you have ignored what was intended as a compliment, or your silence may be seen as "why are you telling me that which is axiomatic?"
If you say "thank you," are you not effectively saying that you think you are the best? A little hubris? And, by a little, I mean a lot.
To read further, please click to full article here.
Jonathan A. Segal is a managing partner at Duane Morris LLP and a member of the firm's Employment Services Group. He is a routine contributor to SHRM, Fortune, Entrepreneur, and Businessweek as an employment law specialist. You can find him on Twitter @Jonathan_HR_Law.
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