ARTICLE
8 July 2014

CFPB Orders GE Capital To Pay $225 Million In Consumer Relief For Deceptive And Discriminatory Credit Card Practices

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A&O Shearman

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The CFPB ordered GE Capital Retail Bank to provide an estimated $225 million in relief to consumers harmed by discriminatory credit card practices.
United States Consumer Protection

On 19 June 2014, the Consumer Financial Protection Bureau ("CFPB") ordered GE Capital Retail Bank ("GE Capital") to provide an estimated $225 million in relief to consumers harmed by illegal and discriminatory credit card practices. GE Capital must refund $56 million to approximately 638,000 consumers who were subjected to deceptive marketing practices. As part of the joint enforcement action by the CFPB and the US Department of Justice, GE Capital must also provide an additional $169 million to about 108,000 borrowers excluded from debt relief offers because of their national origin.

The full text of the CFPB's Consent Order is available at: http://www.consumerfinance.gov/f/201406_cfpb_consent-order_synchrony-bank.pdf.

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