UK: Costs And Cash Flow Checklist

Last Updated: 12 September 2012

This article offers 90 tips for cutting your business costs and improving your cash flow.

Cost-cutting measures

  1. Eliminate excess and/or duplicate association dues and publication subscriptions.
  2. Sub-lease unused office space.
  3. Renegotiate your lease by asking for downward rental adjustments.
  4. Cut down on entertainment expenses. For example, have meetings in the office rather than at a restaurant.
  5. Take advantage of local seminars to reduce travel expenses.
  6. Examine your telecoms bill for billing errors.
  7. Negotiate special terms and prices with suppliers to accommodate your cash flow requirements.
  8. Sell idle assets.
  9. If you do not receive significant price reductions for bulk purchases, order inventory on an as-needed basis.
  10. Send a PDF by email instead of using a messenger or delivery service.
  11. Turn off lights when not in use.
  12. Turn down or turn off air conditioning and heating at night.
  13. Use two-sided copies instead of single-sided copies.
  14. Pay bills when due, not before.
  15. Check postage scales for accuracy.


  1. If you paid income taxes in prior years, remember that current year losses can be carried back to generate tax refunds.
  2. If your income has decreased significantly from last year, check with your accountant to avoid over-paying estimated corporate taxes.
  3. Meet with your accountant before your fiscal year end to consider tax planning opportunities.

Track and measure

  1. Develop key ratios and key performance indicators for your business. Monitor them on a periodic basis. (See the TCii White Papers Key financial management ratios and Key performance indicators.)
  2. Develop flash reports of critical financial items and monitor them weekly.
  3. Identify profit centres by analysing monthly financial statements; consider closing down unprofitable areas.
  4. Set up and/or monitor departmental budgets.
  5. For at least several months, sign all cheques for expenses and eliminate unnecessary items.


  1. Send pre-addressed return envelopes with bills. In some cases this will expedite customer payments.
  2. Closely monitor individual customer accounts receivable balances. Contact customers immediately when their average collection period increases.
  3. Save significant collection fees by using a dunning service before sending bad debts to a collection agency.
  4. Use a collection agency or hire a collection manager to accelerate collections.

Insurance and benefits

  1. Consult your life insurance agent for ways to reduce costs of life, disability and health insurance.
  2. Consult your casualty insurance agent to reduce costs of all other insurance.
  3. Consider using non-cash bonuses such as stock options, ESOPs, etc., as employee compensation.
  4. Make use of tax-advantaged "cash or deferred" fringes to reduce payroll costs.

Credit and billing management

  1. Tighten credit policies for all customers.
  2. Take advantage of purchase discounts, even if borrowing is necessary.
  3. Check references before extending credit to a new customer.
  4. Be certain that customers understand your credit terms.
  5. Ask customers to pay by invoice rather than by statement.
  6. Consider sending out semi-monthly statements.
  7. Charge customers interest on delinquent accounts.
  8. Settle customer billing disputes promptly.


  1. Prepare monthly cash flow analysis to determine cash needs before borrowed funds are required.
  2. Secure two lines of credit at different banks, before you need the funds. Be sure to shop for rate and payback arrangements.
  3. Set up an alternative financing arrangement.
  4. Don't surprise your bankers – keep them informed in good times and bad. Send them copies of your interim financial statements.
  5. Take advantage of interest-bearing current accounts.
  6. If no other sources of financing are available, borrow against the cash surrender values of life insurance policies.
  7. Consider the use of outside investors to raise needed capital.
  8. Consolidate loans to obtain a lower interest rate.
  9. Look for ways to secure your personal assets. Do not sign for business debts personally, and never permit your spouse to sign on the obligation.
  10. Shop around for credit cards with the best processing fees and interest rates.
  11. Make deposits daily to accelerate cash inflow.
  12. Use extra cash to reduce debt.
  13. Draw on your line of credit and place proceeds in a savings account at another bank. Otherwise, the bank may cancel your line of credit if you don't use it.
  14. Consider using a night safe system at your bank to accelerate cash inflow. Caution: instruct the bank to contact you before depositing any cheques marked "Payment in Full."
  15. Keep investments liquid to accommodate short-term cash needs.

Equipment and vehicles

  1. When it's necessary to purchase equipment, use trade industry surveys that rate the equipment's performance.
  2. Cancel insurance on vehicles and equipment that are not in use.
  3. Consider leasing equipment and real estate rather than purchasing.
  4. Negotiate equipment lease terms to be paid during peak business cycles.
  5. Discourage personal use of company cars.


  1. Prepare comparative analysis of competitors' pricing.
  2. Comparison-shop for supply prices.
  3. Get bids on any major expenditures.

Human resources

  1. Set up an employee incentive programme to generate cost reduction ideas.
  2. Eliminate employee theft by implementing adequate internal controls.
  3. Reduce your compensation to the level necessary to cover your living expenses. This shows your sincerity in tackling cash flow problems.
  4. Decide whether bonuses are justified. (Bonuses should be determined by profit or performance, and not time of year.)
  5. Limit expense authorisation to upper management.
  6. Put a freeze on hiring and salary increases.
  7. Use independent contractors instead of employees when possible.
  8. Consider using part-time employees. This reduces the amount of benefit payments.
  9. Utilise an administrative or part-time employee instead of a messenger service.
  10. Eliminate all overtime hours that don't receive prior approval.
  11. Ask managers for written plans on eliminating unnecessary expenses in their own and other departments.
  12. Discuss economic issues with staff to help motivate them to do a better job for your clients, customers and business.
  13. Set up a committee to create new cost-cutting measures and enforce existing measures.
  14. Consider reducing employees' hours rather than eliminating positions. For example, go to a six-hour day rather than an eight-hour day.
  15. Prepare a procedures manual to scale down training costs and make job transitions less costly.
  16. Reduce unnecessary meetings; use an agenda to make meetings more efficient; suspend discussion of non-agenda items; set a time limit on meetings.
  17. Cross-train staff to perform multiple functions, and combine job duties where possible.
  18. Look closely at employees to determine their productivity. Non-productive employees should be dismissed and replaced with productive personnel.
  19. Be alert to the increased number of job-seekers. Be selective and choose the best employees now.
  20. Send one person on a particular course – for example, software training –and make that person a resource to others on that subject.
  21. Consider using an automated payroll service to reduce in-house costs.

Marketing resources

  1. Understand and promote what separates you from your competition. Let staff and customers know what you do best!
  2. Evaluate the pricing of your goods and services and analyse for sensitivity to increases or decreases in prices.
  3. Consider adjusting hours of operation to meet customer demand.
  4. Investigate related products and services to identify emerging markets.
  5. Monitor the competition and related fields for their responses to the economy.
  6. Have company owners and upper management call on customers personally to identify their needs (product, service, or economic).
  7. Bundle products or services and offer them at attractive prices to stimulate sales.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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