Amidst the ongoing feud between Valor IT and the Department of
Trade and Industry, the Companies and Intellectual Property
Commission revealed that it is taking steps to revamp its legacy IT
We all recall minister Rob Davies' decision to cancel the
multimillion rand contract with Valor IT, which would have given
birth to a new enterprise content management system, and the legal
battle that ensued between the parties thereafter. Despite the
ongoing battle, the CIPC, which came into being in May, has now
decided to proceed with a revamp of its legacy IT systems in order
to improve customer service and overall performance. Consumers are
battling to register new company names and organisations are
struggling to lodge annual returns. Currently, the Commission has
30 000 applications for new company registrations or name
reservations, just waiting to be processed. They currently process
between 2 500 and 3 000 applications daily, but are unhappy with
their turnaround time.
The decision to proceed with a revamp of its IT systems is the
Commission's first step in trying to speed up the process and
improve service delivery. They envisage this revamp to be completed
by October 2012. They are also getting ready to go on tender for a
new IT system in order to replace its current infrastructure and
hope to do so by the third quarter of 2011.
Baby steps, but steps in the right direction nonetheless.
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