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Searching Content indexed under Consumer Protection by Deloitte ordered by Published Date Descending.
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1
The FCA Consults On Remedies To Engage And Protect Consumers Accessing Their Pensions
The FCA launched its Retirement Outcomes Review (ROR) Market Study in June 2016, in order to explore how the retirement income market had changed since pension freedoms were introduced in April 2015 ...
UK
14 Aug 2018
2
FCA Introduces The Directory
On 4 July 2018, the Financial Conduct Authority (FCA) issued a Consultation Paper (FCA's CP 18/19), setting out its plans to introduce a new Directory.
UK
3 Aug 2018
3
Making An Impact In The Community With Tong Leadership Academy
This year I've had the opportunity to shake things up a bit by working with sixth form students from Tong Leadership Academy as part of our One Million Futures initiative.
UK
2 Aug 2018
4
Claire Handby – Honorary Doctorate Blog
The topic of inclusive growth for all, particularly across STEM subjects and related career paths continues to hit headlines in 2018, notably due to links with accelerating gender parity and addressing the pay gap.
UK
27 Jul 2018
5
The FCA's Verdict On Free-If-In-Credit Banking And Its Consequences For Vulnerable Consumers
Our previous blog on the FCA's Strategic Review of Retail Banking Business Models (the Strategic Review), analysed the review's focus on the free-if-in-credit ("FIIC") banking model ...
UK
25 Jul 2018
6
The FCA's High Cost Credit Review: Action To Protect Vulnerable Consumers
The FCA has for a number of years voiced its concerns and expectations over consumer vulnerability.
UK
25 Jul 2018
7
The Brexit Consumer
In this edition of The Deloitte Consumer Review, we focus on how the EU referendum and the ongoing Brexit negotiations are impacting consumers' confidence ...
European Union
16 Jan 2018
8
The Brexit Consumer- The Deloitte Consumer Review
In this edition of The Deloitte Consumer Review, we focus on how the EU referendum and the ongoing Brexit negotiations are impacting consumers' confidence, spending and behaviour.
UK
4 Jan 2018
9
What You Need To Do Before Your UCAS Deadline
I remember my college years being consumed by the word UCAS. Everything I did in and out of school was given a new purpose - is it UCAS worthy?
UK
18 Dec 2017
10
The Brexit Consumer - The Deloitte Consumer Review
In this edition of The Deloitte Consumer Review, we focus on how the EU referendum and the ongoing Brexit negotiations are impacting consumers' confidence, spending and behaviour.
UK
6 Dec 2017
11
An Introduction To The FCA's Focus On Vulnerable Consumers
The importance the FCA places on protecting vulnerable consumers has become increasingly clear with the recent publication of its Financial Lives and draft FCA Mission: Our Future Approach to Consumers documents.
UK
23 Nov 2017
12
Mobile Consumer Survey 2017: The UK Cut
The smartphone is a mere decade old, and with every year has become ever more integral to people's lives.
UK
13 Oct 2017
13
Customer Loyalty: A Relationship, Not Just A Scheme
In this edition of The Deloitte Consumer Review, we are revisiting a theme explored in our 15th edition: the challenge businesses have in delivering a positive customer experience.
UK
1 Aug 2017
14
Localism Vs Globalisation, More Complex Than It Looks
Western politics has developed a more nationalist character in recent years. In Europe populist parties claim to champion national interest against globalisation while in the US Bernie Sanders...
UK
22 May 2017
15
One Million Futures (Video)
The 2016 Edelman Trust Barometer reported that gaining access to education and training was marked out by UK society as the most important issue for business to address.
UK
9 May 2017
16
Digital Predictions 2017 - The Deloitte Consumer Review
In the latest edition of The Deloitte Consumer Review, Digital Predictions 2017, we focus on six digital technology trends that will accelerate disruption in the consumer market in 2017.
UK
27 Mar 2017
17
CX Marks The Spot: Rethinking The Customer Experience To Win (Video Content)
Consumers now expect a bespoke, fluid experience when shopping. This experience is defining successful business models, but how can businesses predict what consumers want?
UK
16 Dec 2016
18
Passion For Leisure
The Passion for Leisure report launched in July 2016 and shares findings from Q1 2016 on the state of the leisure sector.
UK
10 Nov 2016
19
The Deloitte Consumer Tracker Q3 2016
The latest Deloitte Consumer Tracker shows that UK consumers have shrugged off post- referendum pessimism, with consumer confidence returning to a five-year high in Q3 2016.
UK
20 Oct 2016
20
Improving The Safety Of Medical Devices
Over the past few decades the regulation of the safety of medical devices has remained relatively unchanged.
UK
17 Oct 2016
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