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Searching Content indexed under Outsourcing by McCarthy Tétrault LLP ordered by Published Date Descending.
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1
Service Performance Remedies In Outsourcing Agreements: Lessons To Learn From State Of Indiana V. IBM
It is crucial that the outsourcing services agreement include well-drafted, clear and specific remedies to address vendor service performance failures.
Canada
13 Mar 2014
2
Controls Assurance Reports In Outsourcing Transactions: Knowing What To Ask For
Outsourcing and cloud computing service engagements are fraught with financial, security and other risks, especially if dealing with an unproven service provider.
Canada
18 Jun 2013
3
Cloud Computing 101: What You Need to Know, What You Need To Do
If you watch TV, read the news or plug in to almost any form of media lately, you’ve likely heard about the coming of the "cloud."
Canada
9 Jun 2011
4
Negotiating Service Levels In Outsourcing Agreements: A Checklist
Determining the service levels that a service provider will have to meet in performing its obligations under an outsourcing arrangement is a critical aspect of the negotiation process.
Canada
2 Mar 2011
5
Contracting Mobile Application Development — What You Need to Know — Part I
Mobile applications — or "apps" — are increasingly seen as the next must-have element of a company’s "virtual storefront," much like the corporate homepage was 15 years ago.
Canada
2 Mar 2011
6
Technology Contracting - Sanctions, Restrictions and Immigration — Upcoming Changes to the Temporary Foreign Worker Program
Changes to the Temporary Foreign Worker Program, including hard caps on the length of time temporary foreign workers can stay in Canada and new sanctions against employers who fail to comply with their commitments to temporary foreign workers, are slated to take effect on April 1, 2011.
Canada
13 Nov 2010
7
Technology Contracting - Managing Subcontracting Risk
When outsourcing to IT service providers, customers should be aware of the risks posed by their suppliers’ use of subcontractors and take steps to manage those risks.
Canada
12 Nov 2010
8
Expecting the Unexpected — Checklist for Pricing Protection
This is the second article in a four-part series that seeks to provide organizations with useful checklists to key components of outsourcing arrangements. We previously discussed ways that organizations can protect themselves at the end of an outsourcing through termination and repatriation terms and conditions.
Canada
19 May 2010
9
Planning A Graceful Exit — Checklist For A Breakup
This article is the first in a four-part series that seeks to provide organizations with useful checklists to key components of outsourcing arrangements.
Canada
16 Feb 2010
10
Immigration 101 For IT Companies Bringing Temporary Foreign Workers To Canada
You are the Human Resources Director for a Canadian-based IT company with affiliates and subsidiaries in numerous countries.
Canada
25 Nov 2009
11
Value Drivers For It Outsourcing Deals In An Economic Downturn — Part II
Last month’s column considered the core price-related rationales for renewing IT outsourcing deals early: the customer gets the benefit of immediate lowered prices; the supplier gets the certainty of a new five-to-seven year agreement.
Canada
25 Nov 2009
12
Ontario Government Issues New Guidelines For Consulting Contracts
The Ontario government has released new guidelines for hiring consultants. All consulting contracts will now be subject to a competitive hiring process and consultants may no longer bill the government for hospitality, food expenses or incidental costs.
Canada
23 Nov 2009
13
Responding To RFPs — Tips For Suppliers
Having explored the ways customers can improve their RFP processes in the past three editions of the TLQ, we now turn to look at the supplier side of the equation.
Canada
23 Nov 2009
14
Beware The Boilerplate — Part II
In the second part of our series on the "boilerplate" of tech commercial agreements, we focus on the all-important assignment. In the last TLQ, we looked at governing law and dispute resolution provisions.
Canada
5 Aug 2009
15
Value Drivers For IT Outsourcing Deals In An Economic Downturn — Part I
Outsourcing — the practice of handing over responsibility for the execution of many IT functions to an outside supplier like IBM — can be a shrewd business strategy in any economic climate.
Canada
4 Aug 2009
16
Making The Most Of Your RFP Process — Part III
This is the last instalment in a series of articles outlining steps customers can take to improve their RFP process when sourcing complex services.
Canada
4 Aug 2009
17
Dealing With Outsourcing Supplier Instability
While it is not possible for customers to completely insulate themselves from the risks associated with supplier instability, there are a few proactive steps that customers can take to manage and mitigate those risks.
Canada
3 Aug 2009
18
The Revised OSFI Guideline On Outsourcing: Do You Need To Do Anything?
The Office of the Superintendent of Financial Institutions (OSFI) recently released the final version of its revised "Guideline B-10 on Outsourcing Business Activities, Functions and Processes" (Guideline).
Canada
17 Jul 2009
19
Privacy Commissioner Releases "Guidelines For Processing Personal Data Across Borders"
In a development that affects organizations offshoring the processing of personal information, the Office of the Privacy Commissioner of Canada has recently issued "Guidelines for Processing Personal Data across Borders."
Canada
15 Jul 2009
20
Modifying The Scope Of Work In Information Technology (IT) Services Contracts — Are You Covered?
The Québec Court of Appeal in “Kansa General International Insurance Co. Ltd. (Liquidation de)” recently dealt with the impact a change in the scope of the work can have on a supplier’s insurance coverage under a professional responsibility insurance policy.
Canada
10 Jul 2009
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