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Searching Content indexed under Technology by KPMG Luxembourg ordered by Published Date Descending.
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Date
1
Robotic Process Automation: From Concept To Working Tool
In recent years, we've seen many organizations initiate proofs of concept for their AI initiatives.
Luxembourg
27 Aug 2019
2
Let's Remove All Paperwork From Onboarding
For decades, onboarding processes have remained the same. Manually done and prone to errors, this crucial step in a customer's journey is often a frustrating one—but onboarding is essential...
Luxembourg
25 Oct 2018
3
Chatbots: A Customer Experience Must?
Customer experience is the product of the interaction between an organisation and its client ...
Luxembourg
28 Sep 2018
4
When Information Overload Sneaks Up Behind You
In a recent article published in the Journal of Information Science, Dr Deepak Saxena (Dublin Institute of Technology) and I postulated that managers frequently struggle with the amount and variety of...
Luxembourg
19 Sep 2018
5
How Banks Are Tearing Down And Rebuilding Customer Experience
So goes the motto of good business. For a century or more, entrepreneurs, shopkeepers, and global corporate heads alike have been guided by this principle, but perhaps it needs to be slightly updated.
Luxembourg
17 Sep 2018
6
How Empowered Patients Are Transforming Healthcare
While the nature of healthcare systems may vary among countries, they share many challenges. Convergent forces such as ageing populations ...
Luxembourg
28 Aug 2018
7
Hi, HR Bot. How Many Days Off Do I Have Left?
RPA, chatbots, machine learning… whispers about these technologies are getting louder and louder.
Luxembourg
22 Feb 2018
8
Digital Is Changing The Nature Of Service Support Strategies
Digital is transforming the industry and organizations today need to rethink the way they are developing and supporting IT services in order to achieve even higher business outcomes.
Luxembourg
12 Apr 2017
9
Fin, Meet Tech
The finance industry has been slower to make noise in the digital realm, perhaps since people tend to tip-toe when it comes to handling money.
Luxembourg
19 Feb 2016
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