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is crucial. These rules, often outlined in Terms and Conditions (T&Cs), need to be done right – presented correctly, at the right time, and definitely without any blacklisted, grey-listed, or otherwise unfair terms.
Logan & Partners
Online shopping has become a staple of modern commerce, and with it comes the necessity for clear consumer protection laws.
Logan & Partners
Social media giant WhatsApp has made a significant commitment to improving transparency and user rights concerning changes to its terms of service. In response to a joint action...
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If you are an entrepreneur offering online products to consumers based in Switzerland, or an e-commerce platform looking to expand in Switzerland, it is essential to figure out what the cooling-off period...
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If you are a small business, online platforms such as Amazon or Alibaba have ushered in business opportunities beyond just a local brick and mortar presence.
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If you've decided to offer gift cards on your website, you're not alone. The gift card industry in Europe was valued at $140.1 billion in 2021 and is expected to grow fourfold by 2032...
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Gift cards are popular with consumers for many reasons. They are easy, last-minute gifts that let the recipient choose something they want. But imagine the following scenario: you order a gift card...
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Reading customer reviews and comparing rankings of suppliers are now an increasingly important part of the buying decision for online products and services.
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One of the key documents for any business is a good set of general terms and conditions of sale (general conditions) for your product or service.
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If you are an e-commerce business selling services or digital content online to EU consumers do your customers enjoy a right of withdrawal?
European Union
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Recent findings from the CPC Network have brought to light concerning practices regarding recurring subscription payments in the European Union (EU). These practices have led many customers...
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Dylan's famous lyrics were quoted by Steve Jobs when he unveiled the Macintosh in 1984. (Folklore.org – the original Macintosh) Yet, these timeless lyrics could also foreshadow the evolving role of online marketplaces...
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The Second Payment Services Directive, also known as PSD2, has been in force for a few years and regulates payment services throughout the European Union (EU) and European Economic Area (EEA).
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When the current EU General Product Safety Directive was defined in 2001, e-commerce platforms were just emerging in the European Union (EU).
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Based on the European Commission's "New Deal for Consumers" initiative, the ‘Omnibus' Directive (Directive (EU) 2019/2161) was adopted by the European Parliament and the Council on 27 November 2019.
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The European Union (EU) has committed to improving consumer protection in the single market thanks to its "New Deal for Consumers" strategy.
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On 7 January 2020, the European Commission adopted the "Omnibus Directive" (Directive(EU) 2019/2161, the "Regulation"), which must be implemented by Member States as of 28 May 2022.
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If you operate an e-commerce marketplace in the European Union (EU) you must provide certain pre-contractual mandatory information about the third-party sellers (sellers) on your e-commerce platform to consumers.
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If you operate an e-commerce website in the EU that sells to consumers you must provide certain key information so that the consumer can make an informed purchase decision i.e whether or not to buy.
Logan & Partners
In our recent article on 3rd party liability in the EU, we quoted Dylan to highlight the changing EU law in eCommerce. Perhaps Chaucer said it better, "Time and tide wait for no man."
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