Australia: Back by Popular Demand! Investigating Workplace Complaints - The Masterclass
Last Updated: 20 June 2016

Following the feedback we received from our highly successful Masterclass held in March this year, Investigating Workplace Complaints, we have decided to run the Masterclass again on 31 August to accommodate those who couldn't attend the last session.

Aimed at HR manager level, the Masterclass is an interactive session which is both educative and practical in that it incorporates a series of relevant activities and materials which participants can subsequently utilise in the conduct of workplace investigations within their roles.

The Masterclass will be conducted by Madgwicks Partner, Michelle Dawson (an LIV Accredited Workplace Relations Specialist), at Madgwicks head office in Melbourne. The 3.5-hour workshop, which includes lunch, will take place in small groups and covers:

  • Why the need for a workplace investigation?
  • Identifying whether an alternative approach to investigation is appropriate
  • Determining who should investigate, including making the decision between using an internal or an external investigator
  • The pros and cons of legal professional privilege in the context of workplace investigations
  • Planning the investigation
  • Ensuring procedural fairness
  • Confidentiality
  • Formulating allegations
  • Preparing Terms of Reference
  • Interviewing techniques
  • Burdens of proof
  • Preparing an investigation report
  • Making findings
  • Making recommendations
  • Communicating outcomes

Register Your Interest

Details Course Name/Code: Masterclass – Investigating Workplace Complaints (MWPR02)

Cost: Book before 1 August 2016 to receive the early bird special of $375 per person excluding GST. After this date, the cost is $450 per person excluding GST.

Date: Wednesday 31 August 2016

Time: 12:30pm – 4pm (lunch will be provided)

Address: Madgwicks Lawyers

Level 33, 140 William Street, Melbourne

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