Australia: [Event] Investigating Workplace Complaints – The Masterclass
Last Updated: 2 March 2016

We understand that workplace investigations can be complex. In March 2016, we are launching our newly created Masterclass series. The first of our offerings in this series, to be held on 15 March, is a Masterclass entitled: "Investigating Workplace Complaints".

Aimed at HR manager level, the Masterclass is an interactive session which is both educative and practical in that it incorporates a series of relevant activities and materials which participants can subsequently utilise in the conduct of workplace investigations within their roles.

The Masterclasses will be conducted by Madgwicks Partner, Michelle Dawson (an LIV Accredited Workplace Relations Specialist), at Madgwicks head office, Level 33, 140 William Street, Melbourne. The 3.5-hour workshops, which includes lunch, will take place in small groups and will cover:

  • Why the need for a workplace investigation?
  • Identifying whether an alternative approach to investigation is appropriate
  • Determining who should investigate, including making the decision between using an internal or an external investigator
  • The pros and cons of legal professional privilege in the context of workplace investigations
  • Planning the investigation
  • Ensuring procedural fairness
  • Confidentiality
  • Formulating allegations
  • Preparing Terms of Reference
  • Interviewing techniques
  • Burdens of proof
  • Preparing an investigation report
  • Making findings
  • Making recommendations
  • Communicating outcomes


Course Name/ Code: Masterclass - Investigating Workplace Complaints (MWPR01)

Date & Time: Tuesday 15 March 2016, 12:30pm-4pm

Address: Madgwicks head office, Level 33, 140 William Street, Melbourne

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