Most Read Contributor in Cayman Islands, September 2016
To improve business licensing in the Cayman Islands, the
Department of Commerce and Investment (DCI) added four staff
members within the last month.
Claudia Brady took up her post as the Head of Compliance and
Enforcement in late March. Her duties include managing
investigations under commerce-related laws such as the Trade and
Business Licensing, Local Companies Control, Liquor Licensing,
Music and Dance, and Film Exhibition Control Laws. Mrs Brady will
also monitor the activities of Designated Non-Financial Businesses
'I previously was a chief inspector with the Royal Cayman
Islands Police Service (RCIPS) as the district commander for George
Town. My main responsibilities were to manage the day-to-day
operations of the district and address areas of concern from
residents and businesses alike', Mrs Brady said.
'I am very excited to work with the DCI and I look forward
to imparting my law enforcement experience and assisting the
business community with its efforts to comply with licensing
Mrs Brady will be assisted by another newcomer, Senior
Compliance Officer Jessie Melbourne, who started work with DCI in
early March. Both have worked for the RCIPS – Ms Melbourne
was formerly a sergeant who managed the Crime and Criminal Records
Office and administered the RCIPS records management database.
In her new post, Ms Melbourne will ensure DCI operates in line
with the parameters of internal policies and regulatory
requirements, and confirm that proper due diligence is gathered on
business owners. 'I'm delighted to be at DCI as its
regulatory and licensing duties continue to evolve. I hope to grow
alongside DCI and take on new challenges', Ms Melbourne
In addition to bolstering its enforcement and compliance
capabilities, DCI also added support for its customer service
efforts. Michelle Minzett and Jamian McFarlane were hired as
Customer Experience Associates in late March. Both Mrs Minzett and
Mr McFarlane will assist persons submitting applications and
'I previously worked with DCI as a temporary clerical
officer, but my role now is much more people-oriented, with lots of
face-to-face interactions with clients. My aim is to help DCI
deliver a positive experience with members of the public', Mr
'There are a lot of new DCI policies in place, from
additional payment options and the elimination of drop-off
applications, to new forms and guidelines. My job is to help
persons be comfortable with the business licensing application
process', Mrs Minzett said.
DCI Director Ryan Rajkumarsingh said all of the new recruits
will support DCI in meeting the needs of the local business
'I'm grateful for the additional staff, who will help
with the licensing and regulation for businesses covered by the
laws that DCI administers', he said. 'While it is still a
small department, DCI intends to meet its obligations to all
stakeholders, and our capable new recruits will allow us to better
complete our assignments'.
Department of Commerce and Investment Director Ryan
Rajkumarsingh and Head of Business Services and Licensing Mitzi
Watson-Jervis alongside new staff members Michelle Minzett, Claudia
Brady, Jamian McFarlane and Jessie Melbourne.
Photo credit: Matthew Yates, MFSCE
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