Canada: Significant New Obligations Imposed On Apartment Buildings In Toronto: What Landlords Need To Know

 Effective July 1, 2017, pursuant to By- Law 448-2017 passed by Toronto City Council on April 28, 2017, landlords of residential apartment buildings in the City of Toronto will be subject to a wide range of new obligations, including annual fees and registration requirements, monthly pest inspections, as well as required plans for waste management, cleaning and capital repairs for apartment buildings. The By-Law applies to "Apartment Building[s]" which are defined as a purpose-built rental building with 3 or more stories and 10 or more rental units.

Landlords that fail to comply with the By-Law may be found guilty of an offence and can face fines of up to $100,000. Officers and directors of corporate landlords can be held personally liable for fines up to $100,000. Additional fines can be imposed of up to $10,000 a day for each day the offence continues until it is rectified.

The definition of Apartment Building does not include housing co-operatives, long-term care homes or licensed retirement homes. The By-Law also specifically exempts Toronto Community Housing Corporation, not-for-profit providers of assisted or social housing under a program administered by the City or dedicated supporting housing providers funded by the Province of Ontario.

While the By-Law itself does not provide for a transitional period regarding enforcement of the new requirements, the City of Toronto Municipal Licensing and Standards Division advises that there will be a 3 month transitional period prior to enforcement of the By- Law, commencing July 1, 2017 and expiring on September 30, 2017. According to the City's Municipal Licensing and Standards Division, as of the expiry of the transitional period, all Apartment Buildings must be registered with the City and landlords must be in compliance with the balance of the requirements set out in the By-Law.

The City further advises that it will soon be releasing additional information to property owners regarding how to comply with the By-Law, including details on how property owners are to set up a "RentSafeTO" account with the City and register their buildings online. In the interim, landlords are encouraged to review the City's web page here in order to obtain additional information on the new requirements, setting up accounts and registering their buildings with the City.

Below is a summary of some of the new obligations imposed by the By-Law in respect of Apartment Buildings in Toronto.

  1. Annual Registration with the City: Apartment Buildings must be registered with the City on an annual basis. Registration will entail paying a registration fee of $10.60 per rental unit and providing the City with specific information regarding the building, including owner/ operator contact information and details related to the building's security features.
  2. Processes for receiving and tracking tenant requests: Landlords must implement a process for receiving and tracking tenant requests if such a process is not already in existence. Urgent requests must be responded to within 24 hours and non-urgent requests within 7 days. Requests are considered "urgent" if they relate to the discontinuance of vital services, such as electricity, gas or water.
  3. Building notification boards and notices: Landlords must install a notification board in a central location in the building and are required to post certain information, including, among other things, notices regarding planned or unplanned service disruptions, the building's capital plan, emergency contact information, the location of the nearest public air-conditioned place (either inside the building or outside the building), pest treatment activities and the building's cleaning plan.
  4. Pest inspections of common areas every 30 days: Landlords must inspect building common areas for pests at least once every 30 days and within 72 hours of receiving any information indicating the presence of pests. If pests are detected, Landlords must take adequate measure to exterminate and prevent the spread of pests.
  5. Waste Management Plan, Cleaning Plan, and State of Good Repair Capital Plan: Waste Management Plans must include information about how garbage and debris storage and disposal will be dealt with to comply with municipal standards, including providing literature on waste diversion. Cleaning Plans must include a list of common areas and indicate how frequently these areas will be cleaned. Common areas must be inspected at least once every day for cleanliness. State of Good Repair Capital Plans must include a list of capital elements of the building (e.g. roof, elevators, windows) and the date upon which the each element will be scheduled to be replaced or updated.
  6. The By Law also provides for:
  1. Record keeping obligations;
  2. Municipal audits and site inspections;
  3. Prohibitions on renting units where there are outstanding property standards issues, service disruptions or pests; and
  4. Offences for non-compliance.

The Municipal Licensing and Standards Division can conduct routine site visits and inspections at reasonable times to ensure that buildings are in compliance with the By-Law. The City's website indicates that City staff will conduct inspections and complete "Building Evaluations" regarding every Apartment Building at least once every three years and that building owners will not be notified of this inspection in advance.

If a certain number of property standards issues are revealed by the inspection, the City will undertake an audit of the building.

An audit requires an inspection of all common areas and will also include in-suite units for those tenants who file complaints. If an audit is undertaken by the City, building owners are charged an administrative fee of $1,800.00 as well as an audit inspection fee (per hour, per inspector) of $108.80.

These fees, if not paid, will be added to the property tax account for the property.

The City can issue orders requiring compliance with the By-Law and, if a landlord fails to comply, the City can take remedial action (at the cost of the landlord, which, if not paid, could be added to the property tax account for the property).

Landlords that contravene the By- Law will be guilty of an offence and, upon conviction, are liable to a fine of up to $100,000. Additional fines can be imposed of up to $10,000

a day for each day the offence continues until it is rectified. Where a corporation contravenes the By-Law every director or officer who concurs in the contravention is guilty of an offence as well and, upon conviction, are personally liable to a fine of up to $100,000.

Landlords are encouraged to review the City's web page here in order to obtain more information regarding registration and compliance with the By-Law. Landlords should also review the By-Law here in order to be fully aware of their new obligations and ensure they are in a position to comply effective July 1, 2017 or at the end of the transitional period.

As noted above, the By-Law itself does not provide for a transitional period, so landlords should be sure to watch out for additional information released by the City in this regard.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

To print this article, all you need is to be registered on

Click to Login as an existing user or Register so you can print this article.

In association with
Up-coming Events Search
Font Size:
Mondaq on Twitter
Register for Access and our Free Biweekly Alert for
This service is completely free. Access 250,000 archived articles from 100+ countries and get a personalised email twice a week covering developments (and yes, our lawyers like to think you’ve read our Disclaimer).
Email Address
Company Name
Confirm Password
Mondaq Topics -- Select your Interests
 Law Performance
 Law Practice
 Media & IT
 Real Estate
 Wealth Mgt
Asia Pacific
European Union
Latin America
Middle East
United States
Worldwide Updates
Check to state you have read and
agree to our Terms and Conditions

Terms & Conditions and Privacy Statement (the Website) is owned and managed by Mondaq Ltd and as a user you are granted a non-exclusive, revocable license to access the Website under its terms and conditions of use. Your use of the Website constitutes your agreement to the following terms and conditions of use. Mondaq Ltd may terminate your use of the Website if you are in breach of these terms and conditions or if Mondaq Ltd decides to terminate your license of use for whatever reason.

Use of

You may use the Website but are required to register as a user if you wish to read the full text of the content and articles available (the Content). You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, link, display, or in any way exploit any of the Content, in whole or in part, except as expressly permitted in these terms & conditions or with the prior written consent of Mondaq Ltd. You may not use electronic or other means to extract details or information about’s content, users or contributors in order to offer them any services or products which compete directly or indirectly with Mondaq Ltd’s services and products.


Mondaq Ltd and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. Mondaq Ltd and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Mondaq Ltd and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from this server.

The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Mondaq Ltd and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.


Mondaq Ltd requires you to register and provide information that personally identifies you, including what sort of information you are interested in, for three primary purposes:

  • To allow you to personalize the Mondaq websites you are visiting.
  • To enable features such as password reminder, newsletter alerts, email a colleague, and linking from Mondaq (and its affiliate sites) to your website.
  • To produce demographic feedback for our information providers who provide information free for your use.

Mondaq (and its affiliate sites) do not sell or provide your details to third parties other than information providers. The reason we provide our information providers with this information is so that they can measure the response their articles are receiving and provide you with information about their products and services.

If you do not want us to provide your name and email address you may opt out by clicking here .

If you do not wish to receive any future announcements of products and services offered by Mondaq by clicking here .

Information Collection and Use

We require site users to register with Mondaq (and its affiliate sites) to view the free information on the site. We also collect information from our users at several different points on the websites: this is so that we can customise the sites according to individual usage, provide 'session-aware' functionality, and ensure that content is acquired and developed appropriately. This gives us an overall picture of our user profiles, which in turn shows to our Editorial Contributors the type of person they are reaching by posting articles on Mondaq (and its affiliate sites) – meaning more free content for registered users.

We are only able to provide the material on the Mondaq (and its affiliate sites) site free to site visitors because we can pass on information about the pages that users are viewing and the personal information users provide to us (e.g. email addresses) to reputable contributing firms such as law firms who author those pages. We do not sell or rent information to anyone else other than the authors of those pages, who may change from time to time. Should you wish us not to disclose your details to any of these parties, please tick the box above or tick the box marked "Opt out of Registration Information Disclosure" on the Your Profile page. We and our author organisations may only contact you via email or other means if you allow us to do so. Users can opt out of contact when they register on the site, or send an email to with “no disclosure” in the subject heading

Mondaq News Alerts

In order to receive Mondaq News Alerts, users have to complete a separate registration form. This is a personalised service where users choose regions and topics of interest and we send it only to those users who have requested it. Users can stop receiving these Alerts by going to the Mondaq News Alerts page and deselecting all interest areas. In the same way users can amend their personal preferences to add or remove subject areas.


A cookie is a small text file written to a user’s hard drive that contains an identifying user number. The cookies do not contain any personal information about users. We use the cookie so users do not have to log in every time they use the service and the cookie will automatically expire if you do not visit the Mondaq website (or its affiliate sites) for 12 months. We also use the cookie to personalise a user's experience of the site (for example to show information specific to a user's region). As the Mondaq sites are fully personalised and cookies are essential to its core technology the site will function unpredictably with browsers that do not support cookies - or where cookies are disabled (in these circumstances we advise you to attempt to locate the information you require elsewhere on the web). However if you are concerned about the presence of a Mondaq cookie on your machine you can also choose to expire the cookie immediately (remove it) by selecting the 'Log Off' menu option as the last thing you do when you use the site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies and we are not aware of any at present that do so.

Log Files

We use IP addresses to analyse trends, administer the site, track movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


This web site contains links to other sites. Please be aware that Mondaq (or its affiliate sites) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.


If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Mondaq stores this information and may contact the friend to invite them to register with Mondaq, but they will not be contacted more than once. The friend may contact Mondaq to request the removal of this information from our database.


This website takes every reasonable precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected using firewalls and other security technology. If you have any questions about the security at our website, you can send an email to

Correcting/Updating Personal Information

If a user’s personally identifiable information changes (such as postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the “Your Profile” page or by sending an email to

Notification of Changes

If we decide to change our Terms & Conditions or Privacy Policy, we will post those changes on our site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

How to contact Mondaq

You can contact us with comments or queries at

If for some reason you believe Mondaq Ltd. has not adhered to these principles, please notify us by e-mail at and we will use commercially reasonable efforts to determine and correct the problem promptly.