Rogers Media Inc. has agreed to pay $200,000 in penalties under
Canada's Anti-SPAM legislation.
During the period of 3 July 2014 to 15 July 2015, Rogers
allegedly sent emails that either contained an unsubscribe
mechanism that was not able to be "readily performed",
that did not enable the person to indicate their wish to no longer
receive messages, or that did not provide an electronic address for
the purposes of unsubscribing that was valid for a period of 60
days after the message was sent.
Also, Rogers failed to give effect to certain unsubscribe
requests within 10 business days.
In a press release of November 20, 2015, the CRTC announced that
Rogers Media Inc. paid $200,000 as part of an undertaking
concerning the alleged violations. Cited are paragraphs
6(2)(c) and 11(1)(a), and subsections 11(2) and (3) of CASL and its
In addition to making the above monetary payment, Rogers agreed
to update and implement a compliance program.
This is the third undertaking under CASL, where organizations
have agreed to payments of almost $400,000 total. The CRTC
has also imposed a $1.1M fine.
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