proposed new rules address changes in relevant OEB Codes to
business practices and requirements for electricity retailers and
gas marketers. The most notable of these new rules are:
Electricity retailers and gas marketers will have to use
standardized headings in consumer contracts, and a consultation
will be initiated to move towards standardized contracts.
Electricity and gas distributors will be required to ensure
that distributor consolidated bills indicate in capital letters
where the consumer's electricity or gas supply is being
provided under contract with a retailer or marketer. The OEB has
invited interested parties to explain if further on-bill disclosure
Electricity retailers and gas marketers will be required to
provide an OEB-approved "tip sheet" to consumers when
engaged in door-to-door marketing activities (which are expected to
continue, even if door-to-door sales are prohibited). The "tip
sheet" will contain "plain language" information
intended to help the consumer evaluate whether a retail energy
contract is appropriate for them.
proposed new rules are not contingent upon the Ontario
Government passing and enacting Bill 112. The OEB's
Notice of Proposal indicates that there will be further changes
to relevant Codes, if and when Bill 112 is passed and enacted.
The OEB invited comments on the proposed new rules. As of
October 27th, comments had been
submitted by 17 different parties, including gas and electric
distributors, marketers and a consumer group. The comments set out
a variety of suggested changes. A common theme, at least among
marketers, is that the implementation of any changes should await
the passage of Bill 112.
Also to be expected in coming months and years, according to the
OEB, is the implementation of a comparative pricing website showing
relevant information (including complaints data) for consumers, and
consultations on additional consumer protection measures for
low-income consumers and on whether retailers and marketers should
be required to enter into hedging arrangements to minimize their
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Canada is a constitutional monarchy, a parliamentary democracy and a federation comprised of ten provinces and three territories. Canada's judiciary is independent of the legislative and executive branches of Government.
The Government of Alberta recently announced a number of policy changes that will impact the Alberta Electricity Market, composed of its generators, transmitters, distributors, retailers, electricity consumers and wholesale electricity market.
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