Pharmacy management solutions companies TELUS Health and
XD3 Solutions recently agreed to make it easier for
pharmacists to switch software providers, in order to resolve the
Competition Bureau's concerns that their proposed merger could
restrict the ability of pharmacist's ability to switch software
TELUS health and XD3 have agreed to include the
following terms in all of its contracts in Quebec for a period of 5
Pharmacists will not be required to obtain TELUS Health's
consent prior to performing a data transfer;
Pharmacists will not be obligated to use TELUS Health's
data transfer tool;
Depending on the pharmacy management platform being used either
pharmacists will be able to provide their new supplier with access
to the TELUS Health platform in order to extract the data or TELUS
Health will, free of charge, provide the customer with a copy of
its data; and
A data transfer fee of up to a maximum of $2,500 may be
charged, only in cases where a pharmacist requests TELUS
Health's assistance with transferring data.
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