The Act applies to contracts for cell phone services with
consumers in Manitoba. Cell phone services include wireless
communication services, including voice and data. As mentioned, the
Act only applies to agreements with consumers, who are those who
purchase the goods and services primarily for personal, family or
household purposes. The Act will not apply if the subscriber
purchases the services primarily for business use.
Among the highlights:
Advertisements and contracts must set out the minimum monthly
cost of the services.
The minimum monthly cost must be set out as an
Consumers may cancel a cell phone contract at any time for any
Cancellation fees are limited to the prorated value of any
cellphone provided to the consumer for free or at a reduced cost as
an incentive for signing the contract.
Before selling the consumer an extended warranty, the supplier
must explain any other warranties that automatically apply.
About Fraser Milner Casgrain LLP (FMC)
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located in the country's key business centres. We focus on
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