You might recall that last year Reckitt Benckiser (maker of
Nurofen) was done for misleading consumers about its Nurofen pain
specific product range because, what do you know, all of the
products are exactly the same.
Well, it's now been fined $1.7 million (although the ACCC
wanted $6 million).
We reckon Reckitt got a massive bargain. Compare $45M revenue
from the pain specific products with a $1.7M fine and see who you
think won. Our money's on the ACCC appealing for a bigger
Woolworths whopped for dodgy goods
Woolworths copped a $3 million fine for making misleading
representations in relation to the safety and suitability of its
home brand household items. Those items included a deep fryer that
had weak handles, a drain cleaner with a faulty child-proof lid
(both of which caused severe burns to adults and children), safety
matches that self-ignited, a padded flop chair and a folding stool
(that were found not to be able to bear the weight as listed).
Woolworths knew about some of the injuries but didn't recall
the products before further injuries took place. It also didn't
comply with mandatory reporting requirements to the ACCC.
It goes without saying that Aldi is and always will be number
one in our hearts.
Unfair terms driven away
In an ACCC industry shakeup, Europcar was recently ordered to
pay $100,000 and say au revoir to a number of unfair terms from its
rental agreements. The terms, for example, held customers liable
for damage to rental vehicles even when they weren't at
To further add insult to injury, Europcar was also found to have
made misleading statements regarding the excess payable in its
"extra" insurance cover.
Hertz has also been affected by the ACCC's pursuit of the
car rental industry, giving an enforceable undertaking to the ACCC
to refund customers that it misled in relation to repair costs for
damaged vehicles. In essence, Hertz had charged customers for
damage that was pre-existing and was not passing on repair
discounts to customers. Naughty naughty.
The war on telcos continues
More on unfair contract terms, Exetel has agreed to compensate
consumers for a term in its broadband agreements that allowed
Exetel to vary any part of the agreement for any reason.
The issue arose when Exetel kindly wrote to its customers on 12
month plans, informing them they had to change plan or end their
Exetel contract without penalty. Not ideal when you're trying
to binge stream seasons 1 to 12 of Keeping Up with the
Oregano fraud shock
Oregano is a much misrepresented herb. Weed dealers have been
selling dried oregano to school kids for generations. Now, in a
shock revelation from Choice, it appears that a substantial
proportion of retail dried oregano is actually dried olive or
The retail food and groceries markets are hot. The supermarkets
are superpowerful, price wars are rife. Don't be tempted by a
quick (and dodgy) fix. Check your ingredients. Check your
labelling. Check your ads. Or y'oregano be in trouble.
We do not disclaim anything about this article. We're
quite proud of it really.
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