Consumer laws are pretty clear that anyone who undertakes
illegal doorto-door selling practices will be penalised but it
looks like AGL missed the memo. Basically, if you're a salesman
you have to tell people you are a salesman straight up. Anything
else you tell the customer has to be accurate and not
AGL's door knockers came uninvited and claimed that they
weren't selling anything. And yet, somehow they managed to tell
consumers that they were being overcharged for energy and talk
about the price of AGL's products.
Obviously, the only reason the door knockers were there was to
sign up consumers to AGL. To make things worse, during their pitch
they misled people about AGL's prices.
The Federal Court dished out a whopping penalty of $1.555
million to AGL and $200,000 to CPM, AGL's marketing
Shock! Extra virgin olive oil not made from extra virgins
MOI International (Australia) Pty Ltd got into trouble over its
'Mediterranean Blend' oils labelled as 'Extra Virgin
Olive Oil' and '100% Olive Oil'. Turns out it
wasn't made from real virgins.
According to the fine print, the oils were made up of 93% canola
oil and only 7% extra virgin olive oil (or EVOO for those of us in
the know). The labelling was 100% misleading and MOI paid two
infringement notices totalling $20,400.
FOXTEL pays for misleading ads with free subscription
The ACCC and FOXTEL have come to an understanding, a court
enforceable undertaking in fact, that everyone will receive free
Well, not quite.
If you had seen FOXTEL's advertising campaign during early
2012, then you probably would've signed up for FOXTEL in the
anticipation that you were about to be the owner of a brand new and
free 22-inch television. The promotion was massively oversubscribed
and for many, no TV ever arrived. Travesty.
The rules say that if you make a promise to consumers you have
to be able to back it up.
To make up for its naughty behaviour, FOXTEL will be giving a
month's subscription credit to affected customers. We're
still waiting for our free TV.
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The Sportscraft refunds and returns policy limitations went beyond consumer's rights under the Australian Consumer Law.
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